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Pipedrive

Pipedrive MCP integration

Finds the contact on file, reports where a deal stands, captures new leads from conversations, and merges the duplicates enquiries create.

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398actions available

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Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Search item by field

    Lyro searches Pipedrive by a specific field value to find the deal, person, or organization a conversation is about. Agents get the right record instantly instead of scrolling through a list by hand.

  • Cancel a recurring subscription

    Lyro cancels a customer's recurring subscription in Pipedrive the moment they ask to stop billing. The change takes effect immediately instead of sitting in a queue for someone to action later.

  • Bulk add products to deal

    Lyro adds multiple products to a Pipedrive deal in a single step once an order is confirmed. Sales reps skip the repetitive work of adding each line item to the deal one at a time.

See all 398 actions

How businesses use Pipedrive + Lyro

Each card is one request a support team gets, and the Pipedrive actions Lyro runs to close it.

  • search

    Know who you are talking to before you answer

    Lyro matches the person in the conversation to their Pipedrive record, opens the deal attached to it, and checks which stage it is sitting in, so the reply fits where the relationship actually is.

    Search PersonsGet Deal DetailsGet Deals In A Stage
  • sell

    Capture the lead while the intent is fresh

    When a conversation turns commercial, Lyro creates the lead with the qualifying detail the customer just gave, and adds the person and their organisation if neither is on file yet.

    Add A LeadAdd A PersonAdd An Organization
  • hub

    Stop the same customer existing twice

    A second enquiry from a different address usually creates a second record, so Lyro merges the duplicate person, deal, or organisation into the one your reps already work from.

    Merge Two PersonsMerge Two DealsMerge Organizations
  • checklist

    Leave the rep a record worth reading

    Lyro writes what was said as a note on the deal, schedules the follow-up activity it promised, and reads the mail already attached to the deal so nothing is repeated back.

    Add NoteAdd An ActivityGet Deal Mail Messages

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Pipedrive actions it has and picks the ones a request needs.

  1. 01

    Connect Pipedrive

    Authorize the Pipedrive account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Pipedrive actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Pipedrive · Lyro

What can you do in Pipedrive without me setting anything up?

These, right away:

  • Create a deal
  • Update a deal stage
  • Create a person

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Pipedrive

Setup, permissions, and the limits of what Lyro can do inside Pipedrive.

  • It can read their definitions first. Get All Deal Fields, Get All Person Fields, and Get All Organization Fields return the field keys and their options, so a value Lyro writes lands in the custom field your pipeline reports on rather than in a note.

  • A lead, by default - Add A Lead keeps unqualified interest out of the pipeline forecast. Convert Lead To Deal is available for the moment a rep qualifies it, and Convert Deal To Lead reverses the call if it was made too early.

  • The user whose API token is connected. Anything hidden from that user by Pipedrive's visibility settings stays hidden from Lyro too, and every note, activity, or deal it creates is attributed to that same user in the record's history.

  • A Zap creates the same record every time its trigger fires. Lyro searches first and only creates what is missing - looking the person up, checking for an open deal, then adding a lead or a note depending on what it found - which is what keeps the pipeline free of duplicate rows.

Every action available in Pipedrive

All 398 actions your agent can call on Pipedrive, straight from the live MCP connection.

  • Add new activity type

    Adds a new activity type.

  • Add a deal

    Add a new deal to Pipedrive with any custom fields, which vary by account and are identified by long hash keys.

  • Add an activity

    New activity added.

  • Add an organization

    Creates a new organization in Pipedrive.

  • Add a person

    Add a new contact in Pipedrive with optional custom fields unique to each account found using the personFields endpoint.

  • Add a call log

    Adds a new call log.

  • Add call log audio file

    Attach an audio recording to an existing call log in Pipedrive.

  • Add a channel

    New messaging channel added; registration limited to admins.

  • Add discount to deal

    Add a discount to a deal in Pipedrive.

  • Add a new deal field

    Adds a new deal field.

  • Add deal field options

    Add new options to a deal custom field atomically.

  • Add a follower to a deal

    Adds a follower to a deal.

  • Add a participant to a deal

    Adds a participant to a deal.

  • Add product to deal

    Add a product to a deal in Pipedrive.

  • Bulk add products to deal

    Bulk add products to a Pipedrive deal.

  • Add file

    Upload and link files to deals, people, organizations, activities, products, or leads in Pipedrive.

  • Add a new filter

    New filter creation returns an ID.

  • Add a new goal

    Adds a new goal.

  • Receives an incoming message

    Adds a message to a conversation.

  • Add an installment subscription

    Adds a new installment subscription.

  • Add a lead

    Pipedrive API lets you add leads linked to people or organizations and tags them with 'API' source.

  • Add a lead label

    Creates a lead label.

  • Add note

    Add a note to a deal, person, organization, lead, or project in Pipedrive.

  • Add comment to note

    Add a comment to an existing note in Pipedrive.

  • Add a new organization field

    Adds a new organization field.

  • Add organization field options

    Add new options to an organization field in Pipedrive.

  • Add organization follower

    Add a follower to an organization in Pipedrive.

  • Add or update role setting

    Adds or updates the visibility setting for a role.

  • Add a new person field

    Adds a new person field.

  • Add person field options

    Bulk add options to enum/set person fields atomically.

The tools Pipedrive sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Attioarrow_outward

    Attio

    Searches records across custom objects, creates people, deals, and notes, asserts records to avoid duplicates, and moves list entries along a process.

  • Closearrow_outward

    Close

    Creates leads with their contacts, logs calls and SMS activities against them, adds follow-up tasks, and reads back note history.

  • Follow Up Bossarrow_outward

    Follow Up Boss

    Books and reschedules appointments, logs calls and inbound events, moves deals through pipeline stages, and starts the action plan that follows up.

  • NetHunt CRMarrow_outward

    NetHunt CRM

    Finds records across readable folders, reports what changed since a given time, and pulls recent call logs, comments, and linked Drive files.

  • Repairshoprarrow_outward

    Repairshopr

    Tells a customer where their repair stands, books and moves appointments, converts approved estimates into emailed invoices, and keeps parts and history in step.

  • Zixflowarrow_outward

    Zixflow

    Checks whether a campaign email, SMS, or WhatsApp message was delivered, opened, or bounced, and keeps custom fields and their options in order.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Pipedrive?

Authorize the account and your agent has all 398 actions from the first conversation.

Connect PipedriveTalk to sales
Connect PipedriveTalk to sales
Support agent working at a laptop next to the Lyro mascot