Can Lyro issue a refund through this integration?

No. The toolkit exposes Get Refund Details for reading a refund and Delete Invoice Refund Record for removing a manually recorded one, but it has no action that initiates a refund, so returning money still happens in PayPal by a person who is authorized to do it.

Can Lyro react to PayPal events rather than only being asked?

Yes. Create a Webhook, List Webhook Event Types, Verify Webhook Signature, and Simulate Webhook Event let a PayPal event reach your systems and be checked as genuine, and the simulate action means the wiring can be tested without waiting for a real transaction.

Does this cover Braintree as well as PayPal?

Partly. Fetch Braintree Node, Query Braintree Report, Verify Payment Method via Braintree, and Finalize Braintree Dispute are present, so reporting and dispute finalization on the Braintree side are reachable - it is not a full Braintree toolkit.

Can Lyro set up a new subscription product and its billing plan?

It can. Create Product, Create a Billing Plan, Activate Billing Plan, and Create Subscription cover the sequence end to end, and Deactivate Plan retires one - all executed against the PayPal account you connect and under its permissions.

PayPal MCP integration

Answers where a payment stands, issues and sends invoices, handles subscription changes, and surfaces open disputes before the deadline passes.

Connect PayPal See all integrations

78actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Create invoice
Lyro creates a draft PayPal invoice for a customer based on the details from the conversation. The billing team gets an invoice ready to go without drafting one from scratch.
Send invoice
Lyro sends an existing PayPal invoice to the customer's email. The customer gets their bill immediately instead of waiting for someone to send it manually.
Get invoice
Lyro retrieves the details of a specific PayPal invoice by its ID. Agents can confirm what was billed and whether it's been paid without logging into PayPal themselves.

See all 78 actions

How businesses use PayPal + Lyro

Each card is one request a support team gets, and the PayPal actions Lyro runs to close it.

Answer where a payment actually stands
Lyro pulls the order and the payment behind it, so a customer asking whether their money went through gets the current state instead of a promise to check.
Get Order DetailsGet Payment DetailsList Payments
Raise and send an invoice from the conversation
Lyro takes the next number in your own sequence, builds the invoice from the agreed amounts, and sends it without anyone opening the PayPal dashboard.
Generate Next Invoice NumberCreate InvoiceSend Invoice
Handle a subscription question against the live plan
Lyro reads the subscription and the plan it sits on, then applies the change the customer asked for rather than describing what they would have to do themselves.
Get Subscription DetailsGet PlanUpdate Subscription
Surface a dispute while there is still time
Lyro lists open disputes, reads what the buyer claimed and what was refunded, and files the response into the case before the deadline runs out.
List PayPal DisputesGet Refund DetailsUpdate Dispute

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the PayPal actions it has and picks the ones a request needs.

01
Connect PayPal
Authorize the PayPal account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the PayPal actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

PayPal · Lyro

Everything else about PayPal

Setup, permissions, and the limits of what Lyro can do inside PayPal.

No. The toolkit exposes Get Refund Details for reading a refund and Delete Invoice Refund Record for removing a manually recorded one, but it has no action that initiates a refund, so returning money still happens in PayPal by a person who is authorized to do it.

Every action available in PayPal

All 78 actions your agent can call on PayPal, straight from the live MCP connection.

Activate billing plan
Activates a billing plan in PayPal, making it available for subscription signups.
Add batch tracking information
Add tracking information for multiple PayPal transactions in a single request.
Authorize order payment
Authorizes payment for an order.
Cancel invoice
Cancels a sent PayPal invoice and optionally notifies relevant parties.
Cancel invoice reminders
Cancels the automatic payment reminders for a PayPal invoice.
Capture subscription payment
Captures an authorized payment on a PayPal subscription.
Charge payment method
Charges a payment method and captures funds immediately using Braintree GraphQL API.
Create invoice
Creates a PayPal draft invoice.
Create paypal payment
Creates a PayPal payment using the v1 Payments API.
Create billing plan (legacy)
Creates a PayPal billing plan using the legacy payments API (POST /v1/payments/billing-plans).
Create a billing plan
Creates a PayPal billing plan for subscription billing.
Create product
Creates a new product in PayPal's catalog.
Create subscription
Creates a new PayPal subscription based on a billing plan.
Create template
Creates a PayPal invoice template.
Create a webhook
Creates a PayPal webhook endpoint to receive notifications about events.
Create a webhook lookup
Creates a new PayPal webhook lookup to verify a webhook signature.
Create a web experience profile
Creates a PayPal web experience profile for customizing checkout.
Deactivate plan
Deactivates a PayPal billing plan, making it unavailable for new subscriptions while preserving existing subscriptions.
Delete invoice external payment
Permanently deletes an external payment from a specified PayPal invoice.
Delete invoice
Deletes a PayPal invoice by its ID.
Delete invoice payment record
Deletes a payment record from a PayPal invoice.
Delete invoice refund record
Permanently deletes a refund record from a specified PayPal invoice.
Delete payment resource
Deletes a PayPal payment resource.
Delete template
Deletes a PayPal invoice template by its ID.
Delete webhook
Deletes a PayPal webhook by its ID.
Delete web experience profile
Deletes a PayPal web experience profile by its ID.
Fetch braintree node
Fetches any object that extends the Node interface using its ID.
Finalize braintree dispute
Finalizes a Braintree dispute after adding evidence, submitting it to the cardholder's bank for review.
Find eligible paypal payment methods
Find a list of eligible payment methods for a customer.
Generate paypal client token
Generate a client token for PayPal JavaScript SDK integration.

The tools PayPal sits next to

Same connection, same setup. Pick the next one your team already uses.

Browse every integration

Support agent working at a laptop next to the Lyro mascot

Ready to connect PayPal?

Authorize the account and your agent has all 78 actions from the first conversation.

Connect PayPal Talk to sales

PayPal MCP integration

Three actions you can hand over today

Create invoice

Send invoice

Get invoice

How businesses use PayPal + Lyro

Answer where a payment actually stands

Raise and send an invoice from the conversation

Handle a subscription question against the live plan

Surface a dispute while there is still time

Get started in 3 steps

Connect PayPal

Tell your agent what you need

Watch it work

Everything else about PayPal

Every action available in PayPal

Activate billing plan

Add batch tracking information

Authorize order payment

Cancel invoice

Cancel invoice reminders

Capture subscription payment

Charge payment method

Create invoice

Create paypal payment

Create billing plan (legacy)

Create a billing plan

Create product

Create subscription

Create template

Create a webhook

Create a webhook lookup

Create a web experience profile

Deactivate plan

Delete invoice external payment

Delete invoice

Delete invoice payment record

Delete invoice refund record

Delete payment resource

Delete template

Delete webhook

Delete web experience profile

Fetch braintree node

Finalize braintree dispute

Find eligible paypal payment methods

Generate paypal client token

The tools PayPal sits next to

Stripe

Benzinga

Eagle doc

Gift up

Mx technologies

Ramp

Ready to connect PayPal?