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Knack

Knack MCP integration

Reads, filters and pages through records, writes them through objects or form views, attaches files and images, and deletes by ID.

Connect KnackSee all integrations

10actions available

  1. Home/
  2. Integrations/
  3. Knack

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create object record

    Lyro creates a new record in a Knack object during a conversation. Customer data is captured and organized instantly without manual form entry.

  • Update object record

    Lyro modifies an existing Knack record by its ID. Support can update customer information, project status, or any tracked field in real time.

  • List object records

    Lyro retrieves multiple records from a Knack table with filtering options. Support can search for customer accounts, projects, or data without leaving the chat.

See all 10 actions

How businesses use Knack + Lyro

Each card is one request a support team gets, and the Knack actions Lyro runs to close it.

  • database

    Look up a record without opening the app

    Lyro retrieves one record with every field value in both formatted and raw form, or pages through up to 1000 records at a time from an object or a view, filtered and sorted by field.

    Get Object RecordList Object RecordsList View Records
  • task_alt

    Add or amend a record from the conversation

    Lyro creates a record straight on the object, or through a form view so the record rules configured there still run, and updates only the fields supplied while every other value stays as it was.

    Create object recordUpdate object recordCreate View Record
  • cloud

    Attach a file or image to a record

    Lyro uploads the asset to the Knack application first, takes the file ID it returns, and writes that ID into the record's file or image field, which is the two-step sequence Knack requires.

    Upload FileUpload ImageUpdate object record
  • lock

    Remove a record that should not be there

    Lyro deletes a record by ID through the object API, or through a view carrying a delete link once the scene key, view key and record ID are confirmed, both of which are permanent.

    Delete Object RecordDelete View Record

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Knack actions it has and picks the ones a request needs.

  1. 01

    Connect Knack

    Authorize the Knack account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Knack actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Knack · Lyro

What can you do in Knack without me setting anything up?

These, right away:

  • Create object record
  • Get object record
  • Delete object record

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Knack

Setup, permissions, and the limits of what Lyro can do inside Knack.

  • Object access uses the application's API key and reaches every field and record: List Object Records returns up to 1000 per page with filtering and sorting. View access is scoped to a view's configuration, so List View Records returns only the fields that view exposes and Create View Record fires the record rules set up on the form. Lyro uses whichever matches the permission model you want enforced.

  • Object-based calls authenticate with the X-Knack-Application-Id and X-Knack-REST-API-KEY headers. Lyro acts with the application key you connect, so what that key can reach is exactly what Lyro can reach - narrowing access means issuing a narrower key in Knack.

  • No, Knack splits it in two. Upload File or Upload Image sends the asset to the application and returns a file ID, and only then does Create Object Record or Update Object Record write that ID into the record's file or image field. Lyro runs both halves within a single exchange.

  • No. Update Object Record modifies only the fields included in the request and leaves everything else unchanged. Deletes are the opposite: Delete Object Record and Delete View Record are permanent and cannot be undone, so Lyro confirms the record before calling either.

Every action available in Knack

All 10 actions your agent can call on Knack, straight from the live MCP connection.

  • Create object record

    Create a new record in a specific Knack object.

  • Create view record

    Create a new record through a form view in Knack.

  • Delete object record

    Delete a single record from a specific Knack object by its ID.

  • Delete view record

    Delete a record through a view that contains a delete link.

  • Get object record

    Retrieve a single record by its ID from a specific Knack object.

  • List object records

    Retrieve multiple records from a specific Knack object (table).

  • List view records

    Retrieve multiple records from a specific Knack view (tables, lists, searches, calendars).

  • Update object record

    Update an existing record in a specific Knack object.

  • Upload file

    Upload a file to a Knack application.

  • Upload image

    Upload an image to a Knack application.

The tools Knack sits next to

Same connection, same setup. Pick the next one your team already uses.

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    Opens tasks from a live conversation, reads task and doc content back to the person asking, and keeps checklists, tags, and fields current.

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    Checks whether a gage is still in calibration, logs completed calibrations with their attachments, and issues audit certificates.

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    Loops.so

    Finds contacts by email or user ID, creates and updates audience records, and fires the events that trigger automated Loops emails.

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    Optimoroute

    Finds an order, reports its scheduled window and proof of delivery, books new stops, and runs the day's route optimisation.

  • Storeganisearrow_outward

    Storeganise

    Looks up a storage site by ID or code with its related units, and resolves admin accounts individually or in bulk.

  • Webscraper.ioarrow_outward

    Webscraper.io

    Creates and edits sitemap configurations, switches their cron schedules on or off, and reports scraping job status and remaining page credits.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Knack?

Authorize the account and your agent has all 10 actions from the first conversation.

Connect KnackTalk to sales
Connect KnackTalk to sales
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