Loops.so

Loops.so MCP integration

Finds contacts by email or user ID, creates and updates audience records, and fires the events that trigger automated Loops emails.

12actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create contact

    Lyro adds a new contact to the Loops audience instantly. Support adds signups without manual CRM entry.

  • Send event

    Lyro sends an event trigger to fire automated emails in Loops. Agents activate email sequences without platform access.

  • Update contact

    Lyro modifies contact properties in Loops by email or ID. Agents update preferences and details in real-time.

See all 12 actions

How businesses use Loops.so + Lyro

Each card is one request a support team gets, and the Loops.so actions Lyro runs to close it.

  • Check what a contact is signed up for

    Lyro finds the contact by email or user ID and reads back their subscription state and custom properties, so a question about what a person receives is answered from the live audience.

    Find ContactGet Contact PropertiesGet Mailing Lists
  • Create or correct an audience record

    Lyro adds a contact with the properties captured in the conversation, updates an existing one to fix a detail or resubscribe them, and removes the record entirely on request.

    Create ContactUpdate ContactDelete Contact
  • Trigger a Loops email from what just happened

    Lyro sends an event describing the action a customer took, which starts the matching Loops workflow, so the follow-up goes out on the rules the marketing team already configured.

    Send EventList Transactional EmailsFind Contact
  • Store a new field on every contact

    When a conversation surfaces data with nowhere to go, Lyro creates a camelCase contact property of the right type and writes to it, so the attribute is available across the audience.

    Create Contact PropertyList Custom FieldsUpdate Contact

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Loops.so actions it has and picks the ones a request needs.

  1. 01

    Connect Loops.so

    Authorize the Loops.so account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Loops.so actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Loops.so · Lyro

Everything else about Loops.so

Setup, permissions, and the limits of what Lyro can do inside Loops.so.

  • Not directly. The toolkit exposes Send Event, which triggers whichever Loops workflow is configured for that event, and List Transactional Emails, which reads the published templates - there is no action that composes and sends an arbitrary message. Lyro starts an email you have already built in Loops rather than writing a new one.

Every action available in Loops.so

All 12 actions your agent can call on Loops.so, straight from the live MCP connection.

  • Create contact

    Add a new contact to your Loops audience.

  • Create contact property

    Add a custom contact property to your Loops team.

  • Delete contact

    Delete a contact by email address or user ID.

  • Find contact

    Search for a contact by email or userId.

  • Get contact properties

    Retrieve a list of your account's contact properties from Loops.so.

  • Get dedicated sending ips

    Retrieve a list of Loops' dedicated sending IP addresses.

  • Get mailing lists

    Retrieve all mailing lists associated with your Loops account.

  • List custom fields

    Retrieve a list of custom contact properties.

  • List transactional emails

    Retrieve a list of published transactional emails.

  • Send event

    Send events to trigger emails in Loops.

  • Test API key

    Test API key validity and retrieve team information.

  • Update contact

    Update an existing contact by email or userId.

Ready to connect Loops.so?

Authorize the account and your agent has all 12 actions from the first conversation.

Support agent working at a laptop next to the Lyro mascot