Castingwords MCP integration
Prices and places transcription orders against the prepay balance, returns finished transcripts in four formats, and cancels unstarted files for refund.
9actions available
Three actions you can hand over today
Every action runs live through MCP. Nothing to build, nothing to maintain.
Cancel and refund audio file
Lyro cancels a transcription order and issues a refund if the service hasn't started. Support teams handle refund requests for unwanted orders without manual billing intervention.
Get transcript
Lyro retrieves a completed transcript in your choice of format (text, doc, RTF, or HTML). Agents share polished transcripts with customers or copy text for knowledge base articles.
Order transcript
Lyro places a transcription order for audio or video files at accessible URLs. Support teams convert customer call recordings into searchable transcripts automatically.
How businesses use Castingwords + Lyro
Each card is one request a support team gets, and the Castingwords actions Lyro runs to close it.
Price an order before committing to it
Lyro lists the transcription and caption SKUs with their per-minute prices, checks the prepay balance behind the account, and can submit the order in test mode to validate the URLs without a charge.
List Available SKUsGet Prepay BalanceOrder TranscriptHand back the transcript in the format asked for
Lyro retrieves the completed transcript as txt, doc, rtf, or html, and can order an upgrade on the same file afterwards when someone needs timestamps or an extra editing pass.
Get TranscriptOrder UpgradesList Available SKUsCancel a file and get the money back
While no transcription work has started on a file, Lyro cancels the order and issues the refund, then reports the prepay balance so the account is clear straight afterwards.
Cancel and Refund Audio FileGet Prepay BalanceGet told when a transcript is ready
CastingWords posts events such as transcript completion, refund issued, or difficult audio to a URL you register, so Lyro sets that endpoint, confirms which one is live, and fires a test call to prove it works.
Register WebhookGet Registered Webhook URLTest Webhook Call
How it works
Get started in 3 steps
Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Castingwords actions it has and picks the ones a request needs.
Connect Castingwords
Authorize the Castingwords account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Castingwords actions that close it and chains as many as the request needs.
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free
Castingwords · Lyro
What can you do in Castingwords without me setting anything up?
These, right away:
- Get prepay balance
- Cancel and refund audio file
- Get transcript
Great, let's start with the first one.
FAQ
Everything else about Castingwords
Setup, permissions, and the limits of what Lyro can do inside Castingwords.
Not directly. Order Transcript takes audio and video at publicly accessible URLs rather than a file upload, so the media has to be reachable over the web before an order is placed. Lyro can check those URLs first with a test order, which carries no charge.
Every action available in Castingwords
All 9 actions your agent can call on Castingwords, straight from the live MCP connection.
Cancel and refund audio file
Cancel an ordered audio file and issue a refund if applicable.
Get prepay balance
Retrieve the current prepay balance for the account.
Get transcript
Retrieve the transcript for a given audiofile in the requested format (txt, doc, rtf, or html).
Get registered webhook URL
Retrieve the currently registered webhook URL for account notifications.
Order transcript
Create a transcription order for audio/video files at publicly accessible URLs.
Order upgrades
Order an upgrade for a specific audio file.
Register webhook
Registers a webhook URL to receive CastingWords event notifications.
List available skus
Retrieves all available CastingWords transcription service SKUs with pricing.
Test webhook call
Request a test webhook call for a specific event type.
The tools Castingwords sits next to
Same connection, same setup. Pick the next one your team already uses.
Agility cms
Fetches content items by ID or reference name, resolves page paths through the flat sitemap, and pulls the change log since the last sync token.
Conversion tools
Uploads a file, runs the conversion, polls the task until it finishes, and returns the download link without anyone opening the dashboard.
Documint
Merges conversation details into a template to produce a finished PDF, returns the link, and keeps the template library current.
Eversign
Creates signature requests, tracks who has signed and when, reassigns signers mid-flight, and reports on bulk sending jobs.
Ocrspace
Extracts text from images and PDFs, reads hosted images straight from a URL, and reports monthly conversion usage.
Prismic
Searches published Prismic documents by full text or predicate query and reads the repository's types, tags and refs to scope the answer.
Ready to connect Castingwords?
Authorize the account and your agent has all 9 actions from the first conversation.