Callpage

Callpage MCP integration

Triggers or schedules a callback from a chat, answers what happened on a previous call, keeps the manager rota current, and edits SMS and voice messages.

26actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create SMS message

    Lyro creates custom SMS messages for specific widget events in CallPage. Your team automates notification flows without leaving the support platform.

  • Update user

    Lyro updates an existing user account by ID to keep CallPage in sync. Your team corrects user info and role changes instantly.

  • Create manager

    Lyro adds a new manager to a CallPage widget to expand your support team. Your team scales call routing without manual widget configuration.

See all 26 actions

How businesses use Callpage + Lyro

Each card is one request a support team gets, and the Callpage actions Lyro runs to close it.

  • Turn a chat into a phone call

    When a visitor would rather talk, Lyro triggers the callback through the widget immediately or schedules it for the first available timeslot, after confirming which widget it should run through.

    Widget Call or ScheduleGet WidgetGet All Widgets
  • Answer what happened on a previous call

    Lyro queries the call history filtered by date range, status, widget, user, tag, or phone number, so a caller asking about their last conversation gets the record rather than a guess.

    Get Calls HistoryGet ManagerGet All Users
  • Keep the rota matching who is on duty

    Lyro lists the managers assigned to a widget, checks how many are enabled against how many are disabled, and updates a manager's availability and business hours when the shift pattern changes.

    Get All ManagersGet Manager Status StatisticsUpdate Manager
  • Change what a caller hears and reads

    Lyro creates a custom SMS for a completed, scheduled, or missed call and a custom voice greeting for the manager or the visitor, and resets either back to the platform defaults when a test goes wrong.

    Create SMS MessageCreate Voice MessageReset Voice Messages

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Callpage actions it has and picks the ones a request needs.

  1. 01

    Connect Callpage

    Authorize the Callpage account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Callpage actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Callpage · Lyro

Everything else about Callpage

Setup, permissions, and the limits of what Lyro can do inside Callpage.

  • No. CallPage does not allow the default SMS to be updated, so Update SMS only works against a custom template. Lyro calls Create SMS Message first to make one, and Reset SMS puts the widget back on the defaults when the custom version should go.

Every action available in Callpage

All 26 actions your agent can call on Callpage, straight from the live MCP connection.

  • Add users to widget

    Add users to a widget as managers.

  • Create SMS message

    Create custom SMS messages for specific widget events.

  • Create user

    Create a new user with specified name, phone number, email and role.

  • Delete manager

    Delete a manager from a widget.

  • Delete user by ID

    Delete a user by id.

  • Get all managers

    Retrieve a list of managers for a specific widget with pagination.

  • Get all SMS messages

    Retrieve all SMS messages for a widget.

  • Get all users

    Retrieve a list of all users with pagination.

  • Get all voice messages

    Retrieve all voice messages for a widget.

  • Get all widgets

    Retrieve a list of widgets with pagination.

  • Get API root

    Get the root API greeting.

  • Get calls history

    Retrieve calls history with filtering and pagination.

  • Get manager

    Retrieve a specific manager by user_id and widget_id.

  • Get manager status statistics

    Retrieve statistical data about manager statuses.

  • Get widget

    Retrieve details of a specific widget by id.

  • Create manager

    Create a new manager for a widget.

  • Create voice message

    Create a custom voice message for a widget.

  • Create widget

    Create a new widget.

  • Delete widget by ID

    Delete a widget by id.

  • Reset SMS

    Reset SMS messages to default for a widget.

  • Reset voice messages

    Reset voice messages to default for a widget.

  • Update manager

    Update an existing manager.

  • Update SMS

    Update a custom SMS message for a widget.

  • Update user

    Update an existing user by ID.

  • Update widget

    Update an existing widget.

  • Widget call or schedule

    Initiate or schedule a call via widget.

Ready to connect Callpage?

Authorize the account and your agent has all 26 actions from the first conversation.

Support agent working at a laptop next to the Lyro mascot