Bolna MCP integration
Reads call transcripts and cost breakdowns, provisions voice agents with knowledge bases and numbers, schedules outbound batches, and halts queued calls.
33actions available
Three actions you can hand over today
Every action runs live through MCP. Nothing to build, nothing to maintain.
Create bolna batch
Lyro creates a new outbound calling batch by uploading a CSV of contacts. Voice teams launch campaigns without manually entering contact lists in Bolna.
Add provider to bolna
Lyro adds a new telephony or voice service provider to a Bolna account. Teams integrate new carriers without leaving the conversation flow.
Retrieve agent execution details
Lyro retrieves call transcript, duration, cost, and status for a specific agent execution. Supervisors review call quality and outcomes instantly in context.
How businesses use Bolna + Lyro
Each card is one request a support team gets, and the Bolna actions Lyro runs to close it.
Review what happened on a call
Lyro opens an execution by ID for its transcript, duration, recording URL, and the cost split across LLM, synthesis, transcription, network, and platform, then pages through the agent's other calls.
Get execution by idRetrieve agent execution statusRetrieve agent by idStand up a voice agent that knows your docs
Lyro creates the agent from scratch or from a template, attaches a knowledge base built from PDFs or web URLs, and points an inbound number at it so the agent can answer as well as call.
Create Template AgentCreate Bolna KnowledgebaseSetup inbound call for agentRun an outbound calling campaign
Lyro creates a batch from a CSV of contacts, schedules when the calls should begin, and reads the per-call results back with transcripts and resource usage once the batch has run.
Create Bolna BatchSchedule Batch by IDRetrieve batch execution listPull the handbrake on calls in flight
Lyro stops every queued or scheduled call for an agent, or halts one batch so its waiting calls are cancelled rather than dialled, which is the move when a campaign starts misbehaving.
Stop Agent CallsStop batch by idDelete batch by id
How it works
Get started in 3 steps
Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Bolna actions it has and picks the ones a request needs.
- 01
Connect Bolna
Authorize the Bolna account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
- 02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Bolna actions that close it and chains as many as the request needs.
- 03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free
Everything else about Bolna
Setup, permissions, and the limits of what Lyro can do inside Bolna.
The provider credentials. Add Provider to Bolna registers the API keys for services such as Twilio, Deepgram, or ElevenLabs, and List all providers shows what is already configured with the secrets masked. Without them an agent has no telephony or voice layer to run on.
Every action available in Bolna
All 33 actions your agent can call on Bolna, straight from the live MCP connection.
Add provider to bolna
Add a new telephony or voice service provider to your Bolna account.
Copy bolna agent
Create a duplicate copy of an existing Bolna voice AI agent.
Create bolna voice AI agent (v2)
Create a new Bolna Voice AI agent using the v2 API.
Create bolna batch
Create a new outbound calling batch by uploading a CSV of contacts to obtain a batch_id.
Create bolna knowledgebase
Create a new knowledgebase for Voice AI agents to reference during conversations.
Create template agent
Create a new Bolna Voice AI agent from a template.
Delete agent by ID
Permanently delete a Voice AI agent and all associated data including batches, executions, and configurations.
Delete batch by ID
Permanently delete a batch campaign by its ID, removing it from the system.
Delete knowledgebase
Permanently delete a knowledgebase from your Bolna account.
Fetch all batches by agent ID
Retrieve all batches associated with a specific Bolna Voice AI agent.
Get all agents
Retrieve all agents configured in your Bolna account Returns a comprehensive list of all voice agents with their configurations including: - Agent metadata (ID, name, type, status) - Task configurations (conversation settings, toolchains) - AI model settings (LLM, transcriber, synthesizer) - Webhook and phone number assignments - System prompts and guardrails This is useful for listing available agents, checking agent configurations, or finding specific agents by their properties.
Get execution by ID
Retrieve detailed information about a specific phone call execution by its ID.
Get knowledgebase by ID
Retrieve details of a specific knowledgebase by its ID.
Get user information
Retrieve information about the authenticated user.
Import bolna agent
Import an existing Bolna voice AI agent by its ID.
List agents (paginated)
Retrieve a paginated list of all agents in your Bolna account.
List knowledgebases
Retrieve all knowledgebases from your Bolna account.
List all phone numbers
List all phone numbers associated with your Bolna account.
List all providers
Retrieve all providers associated with your Bolna account Returns a list of all configured providers including: - Provider IDs (unique identifiers) - Provider names (e.g., API key types) - Masked provider values (secrets) - Creation timestamps (both absolute and human-readable) Use this when you need to view all configured API providers, check provider details, or verify provider setup in your Bolna account.
List available voices
List all available voices that can be utilized for Voice AI agents.
Make an outbound phone call from agent
Initiate an outbound phone call using a configured Bolna Voice AI agent.
Remove provider from bolna account
Remove a provider from your Bolna account by its key name.
Retrieve agent by ID
Retrieve complete configuration and details for a specific Bolna voice AI agent by its ID.
Retrieve agent execution details
Retrieve detailed information about a specific execution (call/conversation) by an agent, including transcript, costs, duration, status, and telephony data.
Retrieve agent execution status
Retrieve all executions for a specific agent with pagination and filtering support.
Retrieve batch details by ID
Retrieve comprehensive details about a specific Bolna batch by its ID.
Retrieve batch execution list
Retrieve all executions from a specific batch with pagination support.
Schedule batch by ID
Schedule a batch to execute at a specific time.
Search available phone numbers
Search for available phone numbers that can be purchased for Bolna Voice agents.
Setup inbound call for agent
Add agent for inbound calls.
The tools Bolna sits next to
Same connection, same setup. Pick the next one your team already uses.
Freshdesk
Filters a requester's tickets and replies in thread, reuses approved canned responses, checks agent availability against SLA rules, and searches solution articles.
Helpwise
Reads conversations and their internal notes, handles thread attachments, keeps contact records matched and current, and subscribes to inbox events.
Plain
Matches chat visitors to their Plain record, checks tier before answering, opens and replies to threads, and updates group membership.
Respond.io
Creates contacts from a first-touch conversation, leaves internal notes for the next agent, and maintains the workspace tag list.
Sitespeakai
Lists the chatbots on an account, retrieves the leads they captured, and reads the smart prompts configured on a given bot.
Zendesk
Looks up ticket history, opens and replies to tickets, and keeps the queue tagged and deduplicated without an agent stepping in.
Ready to connect Bolna?
Authorize the account and your agent has all 33 actions from the first conversation.