• TidioReply faster to tickets across all channels
  • LyroHire AI to handle customer servicecheck
  • Hubi AIRun on-brand marketing with an AI coworker
  • LabsTidio LabsGet a custom AI solution built by experts
  • Master AgentOrchestrates every channel
  • AI Voice AgentResolves calls on its own
  • Lyro for Zendesk
  • Lyro for Freshdesk
  • Lyro for Salesforce
  • Lyro for HubSpot
Browse all integrationsarrow_forward
  • Borrowell83% resolved
  • GameBoost86% automated
  • Cove Smart70% self-service
  • Secureframe59% automated
See all customer storiesarrow_forward
  • AI in E-Commerce in 2026Free report on the new shopping funnel
  • Shadow AIFree report on the hidden AI habit
  • AI in Insurance in 2026Free report on AI in insurance
See all reportsarrow_forward
  • Features
  • Pricing
Talk to salesGet started
Lyro wordmark

Product

  • Features
  • Master Agent
  • AI Voice Agent
  • Integrations
  • Pricing
  • Copilot

Resources

  • Blog
  • Customer Stories
  • Reports
  • AI in Ecommerce Report
  • Docs

Company

  • Contact
  • Book a Demo

Legal

  • Privacy Policy
  • Terms of Service
  • Data Processing Agreement

4.7/5on G2G2 logo

SOC 2 Type II · GDPR · CCPA

© 2026 Lyro by Tidio. All rights reserved.

Agiled

Agiled MCP integration

Opens tickets, creates projects and tasks, logs expenses, and reads the invoices, estimates, and timesheets behind a client question.

Connect AgiledSee all integrations

18actions available

  1. Home/
  2. Integrations/
  3. Agiled

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create ticket

    Lyro logs support tickets in Agiled from conversations instantly. Agents convert customer requests into tracked work items without switching tools.

  • Create expense

    Lyro records project costs and reimbursement requests in real time. Teams track spending without context-switching to accounting systems.

  • Get invoices

    Lyro retrieves billing records for customers by ID or date range. Support staff answer payment questions with current invoice details immediately.

See all 18 actions

How businesses use Agiled + Lyro

Each card is one request a support team gets, and the Agiled actions Lyro runs to close it.

  • support_agent

    Open a ticket when a conversation needs a record

    Lyro matches the person to their Agiled contact, files a ticket with the subject, message, and priority the conversation established, and reads the existing queue so a duplicate is not raised.

    Get ContactsCreate TicketGet Tickets
  • checklist

    Turn agreed work into a project and its first tasks

    Once scope is settled, Lyro creates the project with its start date, status, and category, then adds the opening tasks with an assignee, priority, and due date on each one.

    Get Project CategoriesCreate ProjectCreate Task
  • receipt_long

    Answer a client question about money owed

    Lyro reads the invoice and estimate lists for the account and files the expense a conversation has just agreed to, so a billing query is settled against the record rather than from memory.

    Get InvoicesGet EstimatesCreate Expense
  • schedule

    Report where delivery actually stands

    Lyro pulls the project list, the tasks across the account, and the time logged against a specific project, so a status question comes back with hours and open items instead of a guess.

    Get ProjectsGet TasksGet Timesheets

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Agiled actions it has and picks the ones a request needs.

  1. 01

    Connect Agiled

    Authorize the Agiled account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Agiled actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Agiled · Lyro

What can you do in Agiled without me setting anything up?

These, right away:

  • Create expense
  • Get contacts
  • Create project

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Agiled

Setup, permissions, and the limits of what Lyro can do inside Agiled.

  • With an account API key. Every action in the toolkit is documented as running once that key is configured, so what Lyro can read and create in Agiled follows exactly what the key permits, with no separate per-user login step in the conversation.

  • No. Get Invoices and Get Estimates are read-only, and Create Expense is the only finance write in the toolkit. Lyro can tell a client what has been invoiced and what an estimate covered, then hand the issuing or the payment update to whoever owns billing in Agiled.

  • The directory reads are account-wide: Get Employees returns the employee list, Get Users the full user directory, and Get Contacts every contact with optional search and pagination. There is no per-record permission filter in these actions, so the API key you connect defines the entire surface Lyro can reach.

  • A project ID, and a user ID if the task should be owned by someone. Lyro resolves both first with Get Projects and Get Users, and reads Get Project Categories before creating a project so the new one lands in a category that already exists rather than an invented one.

Every action available in Agiled

All 18 actions your agent can call on Agiled, straight from the live MCP connection.

  • Create expense

    Create a new expense in Agiled.

  • Create project

    Create a new project in Agiled.

  • Create task

    Create a new task in Agiled.

  • Create ticket

    Create a new support ticket in Agiled.

  • Get contacts

    Retrieve a list of all contacts.

  • Get currencies

    List currencies.

  • Get deals

    Retrieve a list of all deals.

  • Get employees

    Retrieve a list of all employees.

  • Get estimates

    Retrieve a list of all estimates.

  • Get expenses

    Retrieve a list of all expenses.

  • Get invoices

    Retrieve a list of all invoices from Agiled.

  • Get products

    Retrieve a list of all products.

  • Get project categories

    Retrieve a list of all project categories.

  • Get projects

    Retrieve a list of all projects.

  • Get_tasks

    Retrieve a list of all tasks.

  • Get tickets

    Retrieve a list of all tickets.

  • Get timesheets

    Retrieve timesheets for a project.

  • Get users

    Retrieve a list of users from Agiled.

The tools Agiled sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Asanaarrow_outward

    Asana

    Files tasks into the right project and section, answers where work stands, and keeps custom fields, tags, and status updates current.

  • Dubarrow_outward

    Dub

    Mints and updates short links, filters and counts them by tag or domain, retargets or retires them in bulk, and adds branded domains.

  • Harvestarrow_outward

    Harvest

    Logs hours to the right project, sends estimates from a scoping conversation, raises invoices and records payments, and sets new clients up to bill.

  • Mixmaxarrow_outward

    Mixmax

    Sends messages from approved snippets, reads open and click activity, maintains contacts and groups, and pulls recipients out of running sequences.

  • Rentmanarrow_outward

    Rentman

    Checks equipment and crew availability, traces the quotes and invoices behind a project, and clears the bookings a cancellation leaves behind.

  • Tidyarrow_outward

    Tidy

    Retrieves address records with parking and access notes, adds and updates properties, and reads jobs, to-do lists, reservations, and open booking slots.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Agiled?

Authorize the account and your agent has all 18 actions from the first conversation.

Connect AgiledTalk to sales
Connect AgiledTalk to sales
Support agent working at a laptop next to the Lyro mascot