• TidioReply faster to tickets across all channels
  • LyroHire AI to handle customer servicecheck
  • Hubi AIRun on-brand marketing with an AI coworker
  • LabsTidio LabsGet a custom AI solution built by experts
  • Master AgentOrchestrates every channel
  • AI Voice AgentResolves calls on its own
  • Lyro for Zendesk
  • Lyro for Freshdesk
  • Lyro for Salesforce
  • Lyro for HubSpot
Browse all integrationsarrow_forward
  • Borrowell83% resolved
  • GameBoost86% automated
  • Cove Smart70% self-service
  • Secureframe59% automated
See all customer storiesarrow_forward
  • AI in E-Commerce in 2026Free report on the new shopping funnel
  • Shadow AIFree report on the hidden AI habit
  • AI in Insurance in 2026Free report on AI in insurance
See all reportsarrow_forward
  • Features
  • Pricing
Talk to salesGet started
Lyro wordmark

Product

  • Features
  • Master Agent
  • AI Voice Agent
  • Integrations
  • Pricing
  • Copilot

Resources

  • Blog
  • Customer Stories
  • Reports
  • AI in Ecommerce Report
  • Docs

Company

  • Contact
  • Book a Demo

Legal

  • Privacy Policy
  • Terms of Service
  • Data Processing Agreement

4.7/5on G2G2 logo

SOC 2 Type II · GDPR · CCPA

© 2026 Lyro by Tidio. All rights reserved.

Yelp

Yelp MCP integration

Searches Yelp listings by location, category, or phone number, then reads a business's hours, photos, ratings, and recurring review themes.

Connect YelpSee all integrations

6actions available

  1. Home/
  2. Integrations/
  3. Yelp

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Get business details

    Lyro pulls detailed business information from Yelp including hours, ratings, and contact details. Support agents answer customer questions about businesses instantly without browsing.

  • Get business reviews

    Lyro retrieves recent reviews and ratings for Yelp businesses to help agents address customer concerns. This data shows what other customers experienced at that location.

  • Search businesses

    Lyro searches Yelp for businesses by location, category, or name during customer conversations. Agents quickly recommend options without asking customers to search manually.

See all 6 actions

How businesses use Yelp + Lyro

Each card is one request a support team gets, and the Yelp actions Lyro runs to close it.

  • search

    Find businesses matching what someone described

    Lyro searches by term, location, category, and price, paginating through results in batches of up to 50 and loosening an over-restrictive filter combination when it returns nothing.

    Search BusinessesGet Business DetailsSearch and Chat
  • storage

    Answer a question about one listing

    Lyro opens the business record for its hours in the local timezone, photos, and location details, and says so plainly when the phone or website field comes back empty rather than guessing.

    Get Business DetailsGet Business ReviewsSearch Business by Phone
  • forum

    Summarise what customers keep saying

    Lyro reads the recent review excerpts and, where the plan allows, the review highlights that synthesise themes across the full review history instead of only the last few entries.

    Get Business ReviewsGet Review HighlightsGet Business Details
  • contacts

    Identify a business from a phone number

    Lyro looks up the number to recover the business ID that the details, reviews, and highlights actions all require, so a caller is matched to a listing before anything else is fetched.

    Search Business by PhoneGet Business DetailsGet Business Reviews

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Yelp actions it has and picks the ones a request needs.

  1. 01

    Connect Yelp

    Authorize the Yelp account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Yelp actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Yelp · Lyro

What can you do in Yelp without me setting anything up?

These, right away:

  • Get business details
  • Get business reviews
  • Get review highlights

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Yelp

Setup, permissions, and the limits of what Lyro can do inside Yelp.

  • Yes. Get Review Highlights requires Yelp Places API Premium Plan access and returns a 403 NOT_AUTHORIZED error without it. Get Business Reviews works on Enhanced and Premium plans and returns up to three recent excerpts, which is what Lyro falls back to.

  • Yelp throttles with HTTP 429, so concurrency is kept to roughly five parallel requests with exponential backoff. In practice Lyro searches once and then fetches details only for the listings that matter rather than fanning out across every result.

  • No. The url field on a listing is that business's Yelp page, and the separate website and phone fields can come back null. Lyro reports what the listing actually holds rather than filling the gap with something it inferred.

  • Search Businesses matches within a radius rather than a hard administrative boundary, so adjacent areas can appear. Lyro filters the returned results on city or distance when a request needs to stay strictly inside one location.

Every action available in Yelp

All 6 actions your agent can call on Yelp, straight from the live MCP connection.

  • Get business details

    Get detailed information about a specific business on Yelp using its business ID or alias.

  • Get business reviews

    Get reviews for a specific business on Yelp using its business ID or alias.

  • Get review highlights

    Get review highlights for a specific business on Yelp using its business ID or alias.

  • Search and chat

    Chat with Yelp's AI assistant to search for businesses, get recommendations, and ask questions.

  • Search businesses

    Search for businesses on Yelp by location, term, categories, and other filters.

  • Search business by phone

    Search for a business by phone number on Yelp.

The tools Yelp sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Brightdataarrow_outward

    Brightdata

    Triggers crawls and downloads snapshots, runs SERP queries, retrieves pages behind bot protection, and checks which proxy locations exist.

  • Existarrow_outward

    Exist

    Reads tracked attributes and their values, returns weekly averages and correlations, and increments counters on the attributes your service owns.

  • Kibanaarrow_outward

    Kibana

    Checks Kibana and cluster health, finds the detection alerts that fired, builds dashboards and data views, and creates alerting rules and connectors.

  • Openweather apiarrow_outward

    Openweather api

    Resolves a place name into coordinates, returns current conditions, five-day forecasts, air quality and UV, and registers weather stations.

  • Search apiarrow_outward

    Search api

    Runs geo-targeted queries across 40+ engines, reopens earlier runs by search ID in JSON or HTML, and reports credits left on the account.

  • Webscraping.aiarrow_outward

    Webscraping.ai

    Answers questions about a live web page, extracts named fields as JSON, and pulls rendered HTML or specific elements by CSS selector.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Yelp?

Authorize the account and your agent has all 6 actions from the first conversation.

Connect YelpTalk to sales
Connect YelpTalk to sales
Support agent working at a laptop next to the Lyro mascot