Do Yelp review highlights need a particular plan?

Yes. Get Review Highlights requires Yelp Places API Premium Plan access and returns a 403 NOT_AUTHORIZED error without it. Get Business Reviews works on Enhanced and Premium plans and returns up to three recent excerpts, which is what Lyro falls back to.

What happens if Lyro runs many Yelp lookups at once?

Yelp throttles with HTTP 429, so concurrency is kept to roughly five parallel requests with exponential backoff. In practice Lyro searches once and then fetches details only for the listings that matter rather than fanning out across every result.

Does the URL Yelp returns point at the business's own website?

No. The url field on a listing is that business's Yelp page, and the separate website and phone fields can come back null. Lyro reports what the listing actually holds rather than filling the gap with something it inferred.

Why do Yelp results sometimes include businesses from the next town?

Search Businesses matches within a radius rather than a hard administrative boundary, so adjacent areas can appear. Lyro filters the returned results on city or distance when a request needs to stay strictly inside one location.

Yelp MCP integration

Searches Yelp listings by location, category, or phone number, then reads a business's hours, photos, ratings, and recurring review themes.

Connect Yelp See all integrations

6actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Get business details
Lyro pulls detailed business information from Yelp including hours, ratings, and contact details. Support agents answer customer questions about businesses instantly without browsing.
Get business reviews
Lyro retrieves recent reviews and ratings for Yelp businesses to help agents address customer concerns. This data shows what other customers experienced at that location.
Search businesses
Lyro searches Yelp for businesses by location, category, or name during customer conversations. Agents quickly recommend options without asking customers to search manually.

See all 6 actions

How businesses use Yelp + Lyro

Each card is one request a support team gets, and the Yelp actions Lyro runs to close it.

Find businesses matching what someone described
Lyro searches by term, location, category, and price, paginating through results in batches of up to 50 and loosening an over-restrictive filter combination when it returns nothing.
Search BusinessesGet Business DetailsSearch and Chat
Answer a question about one listing
Lyro opens the business record for its hours in the local timezone, photos, and location details, and says so plainly when the phone or website field comes back empty rather than guessing.
Get Business DetailsGet Business ReviewsSearch Business by Phone
Summarise what customers keep saying
Lyro reads the recent review excerpts and, where the plan allows, the review highlights that synthesise themes across the full review history instead of only the last few entries.
Get Business ReviewsGet Review HighlightsGet Business Details
Identify a business from a phone number
Lyro looks up the number to recover the business ID that the details, reviews, and highlights actions all require, so a caller is matched to a listing before anything else is fetched.
Search Business by PhoneGet Business DetailsGet Business Reviews

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Yelp actions it has and picks the ones a request needs.

01
Connect Yelp
Authorize the Yelp account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Yelp actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Yelp · Lyro

Everything else about Yelp

Setup, permissions, and the limits of what Lyro can do inside Yelp.

Yes. Get Review Highlights requires Yelp Places API Premium Plan access and returns a 403 NOT_AUTHORIZED error without it. Get Business Reviews works on Enhanced and Premium plans and returns up to three recent excerpts, which is what Lyro falls back to.

Every action available in Yelp

All 6 actions your agent can call on Yelp, straight from the live MCP connection.

Get business details
Get detailed information about a specific business on Yelp using its business ID or alias.
Get business reviews
Get reviews for a specific business on Yelp using its business ID or alias.
Get review highlights
Get review highlights for a specific business on Yelp using its business ID or alias.
Search and chat
Chat with Yelp's AI assistant to search for businesses, get recommendations, and ask questions.
Search businesses
Search for businesses on Yelp by location, term, categories, and other filters.
Search business by phone
Search for a business by phone number on Yelp.