• TidioReply faster to tickets across all channels
  • LyroHire AI to handle customer servicecheck
  • Hubi AIRun on-brand marketing with an AI coworker
  • LabsTidio LabsGet a custom AI solution built by experts
  • Master AgentOrchestrates every channel
  • AI Voice AgentResolves calls on its own
  • Lyro for Zendesk
  • Lyro for Freshdesk
  • Lyro for Salesforce
  • Lyro for HubSpot
Browse all integrationsarrow_forward
  • Borrowell83% resolved
  • GameBoost86% automated
  • Cove Smart70% self-service
  • Secureframe59% automated
See all customer storiesarrow_forward
  • AI in E-Commerce in 2026Free report on the new shopping funnel
  • Shadow AIFree report on the hidden AI habit
  • AI in Insurance in 2026Free report on AI in insurance
See all reportsarrow_forward
  • Features
  • Pricing
Talk to salesGet started
Lyro wordmark

Product

  • Features
  • Master Agent
  • AI Voice Agent
  • Integrations
  • Pricing
  • Copilot

Resources

  • Blog
  • Customer Stories
  • Reports
  • AI in Ecommerce Report
  • Docs

Company

  • Contact
  • Book a Demo

Legal

  • Privacy Policy
  • Terms of Service
  • Data Processing Agreement

4.7/5on G2G2 logo

SOC 2 Type II · GDPR · CCPA

© 2026 Lyro by Tidio. All rights reserved.

Missive

Missive MCP integration

Reads conversations with their messages and comments, drafts replies from saved responses, assigns and closes threads, and merges duplicates.

Connect MissiveSee all integrations

40actions available

  1. Home/
  2. Integrations/
  3. Missive

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create missive task

    Lyro creates a task in Missive to track follow-up items from customer conversations. Nothing slips through the cracks—every action has an assigned owner and deadline.

  • Get missive message

    Lyro retrieves the full content of a message including headers, attachments, and formatting. Agents access complete conversation context without hunting through email clients or web interfaces.

  • Merge missive conversations

    Lyro combines multiple Missive conversations about the same customer or issue into one unified thread. Your support team stops duplicating effort across fragmented conversations.

See all 40 actions

How businesses use Missive + Lyro

Each card is one request a support team gets, and the Missive actions Lyro runs to close it.

  • inbox

    Catch up on a shared-inbox thread

    Lyro fetches the conversation with its assignees, labels, and team, lists the messages newest first, and reads the internal comments beside them, so the thread's full state is in view before anything is sent.

    Get Missive ConversationList Conversation MessagesList Conversation Comments
  • mail

    Draft a reply from wording the team keeps

    Lyro pulls the saved canned responses, opens the message being answered with its headers, body, and attachments, and saves a draft for email, SMS, WhatsApp, or live chat rather than sending blind.

    List Missive Saved ResponsesGet Missive MessageCreate Draft
  • checklist

    Assign, label, and close in one action

    A Missive post can comment, close a conversation, assign a user, and apply a label in a single call, and Lyro uses it that way - then merges the duplicate thread a customer opened twice into the original.

    Create Missive PostList Missive Shared LabelsMerge Missive Conversations
  • task_alt

    Turn a thread into tracked work

    Lyro creates a standalone task, a conversation-linked subtask, or a team task from whatever a thread needs next, updates its state as things move, and generates an analytics report over a time range.

    Create Missive TaskUpdate Missive TaskCreate Analytics Report

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Missive actions it has and picks the ones a request needs.

  1. 01

    Connect Missive

    Authorize the Missive account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Missive actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Missive · Lyro

What can you do in Missive without me setting anything up?

These, right away:

  • Create analytics report
  • Get analytics report
  • Delete draft

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Missive

Setup, permissions, and the limits of what Lyro can do inside Missive.

  • Only with an admin token. Delete Saved Responses requires the API token behind the connection to belong to an admin when the response is organization-level, and the deletion cannot be undone. Update Saved Response is the safer path when the wording just needs changing.

  • It lists them first. List Missive Contact Books returns the contact books the authenticated user can reach along with the IDs that Create Missive Contacts needs, and List Missive Contact Groups returns the groups or organizations linked to a book, so a new contact lands where it belongs.

  • Yes, when the Message-ID is known. List Messages by Message-ID fetches messages matching that email header, which ties an external email back to the conversation it belongs to far more reliably than searching on subject text.

  • Create Webhook registers a subscription for a chosen event type and target URL, and Delete Webhook removes it permanently with no undo. List Conversation Posts is the pull-based counterpart, returning the automation traces and post history on a conversation newest first.

Every action available in Missive

All 40 actions your agent can call on Missive, straight from the live MCP connection.

  • Create analytics report

    Create an analytics report.

  • Create missive contacts

    Create one or more contacts in a Missive contact book.

  • Create draft

    Create a new draft in Missive.

  • Create missive post

    Create a post in a Missive conversation.

  • Create canned response

    Create one or more canned responses (templates) in Missive.

  • Create shared label

    Create one or more shared labels at the organization level.

  • Create missive task

    Create a task in Missive.

  • Create team

    Create a new team in an organization.

  • Create webhook

    Create a webhook subscription.

  • Delete draft

    Delete a draft from a conversation by draft ID.

  • Delete post

    Delete a post from a conversation by post ID.

  • Delete saved responses

    Delete one or more saved responses by ID.

  • Delete webhook

    Delete a webhook subscription by webhook ID.

  • Get analytics report

    Fetch a completed analytics report using its ID.

  • Get missive contact

    Fetch a specific contact using the contact ID.

  • Get missive conversation

    Fetch full conversation metadata (assignees/users/labels/team/org) for a specific conversation ID.

  • List conversation messages

    List messages belonging to a Missive conversation (newest first).

  • Get missive message

    Fetch full message details including headers, HTML body, and attachments.

  • Get missive response

    Fetch a specific saved response using the response ID.

  • Get missive task

    Get a single task by ID with full details including assignees, team, and conversation info.

  • List missive contact books

    List contact books the authenticated user has access to.

  • List missive contact groups

    List contact groups or organizations linked to a contact book.

  • List missive contacts

    List contacts from a contact book.

  • List conversation comments

    List comments in a Missive conversation ordered from newest to oldest.

  • List conversation drafts

    List draft messages in a Missive conversation (newest first).

  • List conversation posts

    List posts in a Missive conversation ordered by newest first.

  • List missive conversations

    List conversations visible to the authenticated user ordered by newest activity first.

  • List messages by message-ID

    Fetch messages matching an email Message-ID header.

  • List missive organizations

    List organizations the authenticated user is part of.

  • List missive saved responses

    List saved responses (canned responses/templates) for the authenticated user.

The tools Missive sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Dialmycallsarrow_outward

    Dialmycalls

    Builds contact groups, checks caller IDs, recordings and credits, and reports on past voice and text broadcasts in DialMyCalls.

  • Google Meetarrow_outward

    Google Meet

    Creates meeting spaces with set access rules, reports who joined and for how long, pulls transcripts, and finds past conference records.

  • Pushoverarrow_outward

    Pushover

    Sends priority alerts to people or delivery groups, tracks emergency acknowledgements, cancels retries once someone responds, and keeps rotas current.

  • Share pointarrow_outward

    Share point

    Searches sites for a document, uploads files into the right library, updates list items, and issues scoped sharing links.

  • Tldvarrow_outward

    Tldv

    Finds the right recorded meeting, reads back its transcript and highlights, and retrieves or imports the recording file on request.

  • Zoomarrow_outward

    Zoom

    Books, reschedules, and cancels meetings, registers attendees for meetings and webinars, and returns recordings once a call ends.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Missive?

Authorize the account and your agent has all 40 actions from the first conversation.

Connect MissiveTalk to sales
Connect MissiveTalk to sales
Support agent working at a laptop next to the Lyro mascot