Maintainx

Maintainx MCP integration

Finds assets and work orders, raises work requests and orders with comments, maintains categories and procedures, and drives jobs to close-out.

30actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create work order

    Lyro opens a new maintenance work order in the system. Facilities teams document equipment issues immediately.

  • Update work order status

    Lyro changes the progress status of a maintenance work order. Technicians keep teams informed as repairs move through stages.

  • Get work order costs

    Lyro retrieves labor and material costs for a work order. Supervisors report job expenses to customers.

See all 30 actions

How businesses use Maintainx + Lyro

Each card is one request a support team gets, and the Maintainx actions Lyro runs to close it.

  • Find the asset or job somebody is asking about

    Lyro searches across MaintainX entities by the fields it has, lists the organisation's work orders, and pulls the asset list so a vague report resolves to a specific machine and its open work.

    Find EntityList Work OrdersList Assets
  • Turn a reported fault into a tracked job

    Lyro submits the work request, raises the work order it becomes with a clear title, and adds the first comment carrying whatever the reporter said so the technician starts with context.

    Create Work RequestCreate Work OrderCreate Work Order Comment
  • Keep the organisation's structure in order

    Lyro adds a category for classifying work orders and assets, registers a new physical location where work happens, and builds a procedure template with the checklist items a job should follow.

    Create CategoryCreate LocationCreate Procedure Template
  • Move a job along and account for what it cost

    Lyro updates the work order status as the job progresses, changes specific attributes without disturbing the rest of the record, and reports the cost breakdown once the work is done.

    Update Work Order StatusUpdate Work OrderGet Work Order Costs

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Maintainx actions it has and picks the ones a request needs.

  1. 01

    Connect Maintainx

    Authorize the Maintainx account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Maintainx actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Maintainx · Lyro

Everything else about Maintainx

Setup, permissions, and the limits of what Lyro can do inside Maintainx.

  • A work request is a submission that can later be converted into a work order, which is why Create Work Request and Create Work Order are separate actions. Lyro raises a request when the report still needs triage and a work order when the job is already agreed, and List Work Requests shows what is waiting.

Every action available in Maintainx

All 30 actions your agent can call on Maintainx, straight from the live MCP connection.

  • Create category

    Create a new category in MaintainX for organizing work orders, assets, and other items.

  • Create location

    Create a new location in MaintainX.

  • Create procedure template

    Create a new procedure template in MaintainX with checklist items for work orders.

  • Create work order

    This tool creates a new work order in MaintainX.

  • Create work order comment

    This tool creates a new comment on an existing work order in MaintainX.

  • Create work request

    Create a new work request in MaintainX.

  • Create work request portal

    Creates a new work request portal in MaintainX.

  • Delete assets

    Delete an asset from MaintainX by its ID.

  • Delete category

    Delete a category in MaintainX.

  • Find entity

    A tool to search and find specific entities within MaintainX by specified fields.

  • Get category

    Retrieve detailed information about a specific category by its ID.

  • Get location

    Retrieve detailed information about a specific location by its ID.

  • Get user

    Retrieve detailed information about a specific user by their ID.

  • Get vendor

    Retrieve detailed information about a specific vendor by its ID.

  • Get work order costs

    Retrieve costs information for a specific work order by its ID.

  • List asset criticalities

    Retrieve a list of asset criticalities from MaintainX.

  • List assets

    This tool allows users to retrieve a list of all assets in their organization.

  • List categories

    This tool retrieves a list of all categories in your MaintainX organization.

  • List locations

    This tool retrieves a list of all available locations in the organization's MaintainX account.

  • List meters

    List all meters in your organization.

  • List parts

    List parts/inventory items with pagination and filtering.

  • List procedure templates

    List procedure templates from MaintainX.

  • List teams

    This tool retrieves a list of all teams in your MaintainX organization.

  • List work orders

    Action to list work orders from MaintainX.

  • List work request portals

    List all work request portals in your MaintainX organization.

  • List work requests

    Retrieve a list of work requests from MaintainX.

  • Update vendor attachment

    Update a vendor attachment in MaintainX.

  • Update work order

    This tool allows users to update an existing work order in MaintainX by modifying specific attributes without affecting other unchanged fields.

  • Update work order status

    This tool allows users to update the status of a specific work order in MaintainX.

  • Update work request portal

    Updates an existing work request portal in MaintainX.

Ready to connect Maintainx?

Authorize the account and your agent has all 30 actions from the first conversation.

Support agent working at a laptop next to the Lyro mascot