Fidel api

Fidel api MCP integration

Sets up programs, brands, and locations, creates offers and links locations to them, lists enrolled cards, and opens card-linked transactions.

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39actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Get transaction

    Lyro retrieves complete details for a specific transaction by its ID. Support agents answer customer questions about transaction history instantly.

  • Update brand

    Lyro modifies an existing brand's details in Fidel API. Teams update brand information without leaving customer conversations.

  • List brands

    Lyro enumerates all brands associated with the Fidel API account. Support staff verify brand listings during customer support.

See all 39 actions

How businesses use Fidel api + Lyro

Each card is one request a support team gets, and the Fidel api actions Lyro runs to close it.

  • Stand up a card-linked program

    Lyro creates the program that cards, locations, and transactions all hang off, registers the brand, and adds the physical merchant location whose card transactions will be tracked against it.

    Create ProgramCreate BrandCreate Location

  • Launch an offer in the right stores

    Lyro creates the offer with its fixed-amount or percentage reward, links a single location to it, or attaches every brand location in the program in one call when the offer runs everywhere.

    Create OfferLink Location to OfferLink All Program Locations to Offer

  • Answer a question about a card or a reward

    Lyro lists the cards enrolled in a given offer with their scheme and last four digits, and opens the card-linked transaction behind a reward when a customer disputes whether their spend counted.

    List Cards with Active OfferList TransactionsGet Transaction

  • Catch what never came through

    Lyro registers the webhook that delivers program events in real time, lists what the program is already subscribed to, and pulls the reports of transactions that were expected but never arrived.

    Create Program WebhookList Program WebhooksList Missing Transaction Requests

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Fidel api actions it has and picks the ones a request needs.

  1. 01

    Connect Fidel api

    Authorize the Fidel api account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Fidel api actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Fidel api · Lyro

Everything else about Fidel api

Setup, permissions, and the limits of what Lyro can do inside Fidel api.

  • A Program is the parent object - cards, locations, and transactions all belong to one. Brands are independent of programs and can be reused across them, and a location is created for a program but can be filtered by brand through List Locations by Brand. Lyro follows that hierarchy rather than treating the three as interchangeable.

Every action available in Fidel api

All 39 actions your agent can call on Fidel api, straight from the live MCP connection.

  • Create brand

    Create a new brand in Fidel API.

  • Create brand webhook

    Create a webhook at the brand level for receiving real-time event notifications.

  • Create location

    Create a new location for a program in Fidel API.

  • Create mid request

    Create a new MID (Merchant ID) request for a specific program and location.

  • Create offer

    Create a new offer in Fidel API.

  • Create program

    Creates a new card-linked loyalty program in Fidel.

  • Create program webhook

    Register a new webhook for program-related events.

  • Delete location

    Delete a location by its ID.

  • Delete offer

    Delete a specified offer by its ID.

  • Delete program webhook

    Permanently deletes a webhook by its ID.

  • Get brand

    Retrieve information about a specific brand.

  • Get location

    Retrieve details of a specific location by its ID.

  • Get mid

    Retrieve details of a specific MID (Merchant ID).

  • Get mid request

    Retrieve details of a specific MID request.

  • Get offer

    Retrieves detailed information about a specific offer by its unique ID.

  • Get program

    Retrieve details of a specific program.

  • Get transaction

    Retrieve details of a specific transaction by its ID.

  • Get webhook

    Retrieve details of a specific webhook by its unique identifier.

  • Link all program locations to offer

    Link all brand locations in a program to an offer.

  • Link location to offer

    Link a location to an offer in Fidel API.

  • List brands

    Retrieves a paginated list of all brands associated with your Fidel API account.

  • List cards

    List all payment cards linked to a Fidel program.

  • List cards by metadata

    List payment cards filtered by metadata ID.

  • List cards with active offer

    List all payment cards that have activated a specific offer.

  • List locations

    List all locations for a program.

  • List locations by brand

    List all locations for a specific brand within a program.

  • List locations by offer

    List all locations linked to a specific offer.

  • List mid requests

    List all MID (Merchant ID) requests for a specific program.

  • List mids

    List all MIDs (Merchant IDs) for a program.

  • List missing transaction requests

    List all missing transaction requests for a specific program.

The tools Fidel api sits next to

Same connection, same setup. Pick the next one your team already uses.

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Ready to connect Fidel api?

Authorize the account and your agent has all 39 actions from the first conversation.

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