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Fathom

Fathom MCP integration

Pulls what a connected Fathom account holds into the conversation and triggers the update a request calls for.

Connect FathomSee all integrations

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  2. Integrations/
  3. Fathom

What your agent can do with Fathom

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Look up Fathom data

    Lyro retrieves analytics information relevant to conversations. Agents access web analytics without opening the dashboard separately.

  • Trigger a Fathom update

    Lyro makes changes in Fathom to update workflow states automatically. Teams log actions that sync back to Fathom instantly.

How businesses use Fathom + Lyro

Each card is one request a support team gets, and the Fathom actions Lyro runs to close it.

  • forum

    Answer a question a call already settled

    Rather than sending someone to a recording, Lyro looks up the connected Fathom account and answers from what it returns.

    Connect Fathom AccountLook Up Fathom Data
  • update

    Record the outcome while it is fresh

    When a conversation produces a change, Lyro triggers the Fathom update in the same thread instead of adding it to a to-do list.

    Look Up Fathom DataTrigger Fathom Update
  • task_alt

    Confirm the detail before repeating it

    Lyro checks the current Fathom record first, so a reply about what was discussed is grounded in the account rather than in someone's recollection.

    Connect Fathom AccountLook Up Fathom Data
  • hub

    Use a meeting lookup as one step of many

    When a request spans more than meeting notes, Lyro folds the Fathom lookup in as a single step and handles the remaining work itself.

    Look Up Fathom DataTrigger Fathom Update

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Fathom actions it has and picks the ones a request needs.

  1. 01

    Connect Fathom

    Authorize the Fathom account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Fathom actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Fathom · Lyro

What can you do in Fathom without me setting anything up?

These, right away:

  • Connect a Fathom account
  • Look up Fathom data
  • Trigger a Fathom update

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Fathom

Setup, permissions, and the limits of what Lyro can do inside Fathom.

  • You authorize a Fathom account on the integration page, and Lyro then uses that connection to look up data and trigger updates. Nothing needs to be built or maintained afterwards.

  • Only what the connected account authorizes. Lyro fetches current information through that connection and triggers updates when asked, with no access beyond the authorization - and you can disconnect it at any time.

  • No. An update happens because a conversation asked for it. If Lyro cannot complete one, it says so in the thread and can hand off to a teammate with the full history.

  • The data is the same; the difference is where the answer appears. Lyro runs the lookup inside the conversation, so a question about a call does not become a separate task for somebody.

The tools Fathom sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Bugherdarrow_outward

    Bugherd

    Files bug reports into the right project, attaches the file a customer sent, reports what is open and who owns it, and manages guest access.

  • Freshservicearrow_outward

    Freshservice

    Logs incidents, raises catalog service requests, reads ticket status off the live record, and pushes one field change across a batch.

  • Linkhutarrow_outward

    Linkhut

    Saves a link with its tags, notes and privacy setting, retrieves it back by tag, and removes what is out of date.

  • Onedeskarrow_outward

    Onedesk

    Opens tickets, tasks and issues by ID, logs billable worklogs, retrieves item attachments, and removes obsolete records.

  • Simplekpiarrow_outward

    Simplekpi

    Logs KPI entries as the numbers arrive, batch-loads a whole period at once, returns processed report figures, and assigns KPIs to their owners.

  • Typeformarrow_outward

    Typeform

    Reads form responses with timestamps, creates forms with questions and logic, patches wording and settings in place, and wires submission webhooks.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Fathom?

Authorize the account and your agent has all 3 actions from the first conversation.

Connect FathomTalk to sales
Connect FathomTalk to sales
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