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Connecteam

Connecteam MCP integration

Creates staff accounts in bulk with your custom fields, archives leavers, reports schedules and task boards, and answers time-off policy questions.

Connect ConnecteamSee all integrations

16actions available

  1. Home/
  2. Integrations/
  3. Connecteam

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create users

    Lyro creates one or more new user accounts in Connecteam with roles, permissions, and team assignments. New users gain instant access to the platform and inherit group settings automatically.

  • Get users

    Lyro retrieves a list of all users in your Connecteam account with their roles and statuses. You get a complete user audit useful for access reviews or deprovisioning checks.

  • Archive users

    Lyro deactivates one or more users by archiving their accounts, removing access while preserving historical data. Archived users no longer log in but remain searchable for audits.

See all 16 actions

How businesses use Connecteam + Lyro

Each card is one request a support team gets, and the Connecteam actions Lyro runs to close it.

  • group

    Onboard a batch of new staff at once

    Lyro reads which custom fields and categories the account defines, then creates several staff or admin accounts in a single call rather than one form at a time.

    Get Custom FieldsGet Custom Field CategoriesCreate Users
  • person

    Deactivate a leaver without deleting their record

    Lyro finds the people to offboard in the user list, archives them by ID so their history survives, and checks which smart groups they were being pulled into.

    Get UsersArchive UsersGet Smart Groups
  • calendar_month

    Answer what work is scheduled and who owns it

    Lyro lists the job schedulers on the account, the jobs filed under a scheduler or time clock instance, and the task boards those jobs are tracked on.

    Get SchedulersGet JobsGet Task Boards
  • checklist

    Answer a time-off or forms question from the setup

    Lyro returns the time-off policy types configured on the account, the form definitions staff are asked to complete, and the performance indicators the team is measured on.

    Get Policy TypesGet FormsGet Performance Indicators

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Connecteam actions it has and picks the ones a request needs.

  1. 01

    Connect Connecteam

    Authorize the Connecteam account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Connecteam actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Connecteam · Lyro

What can you do in Connecteam without me setting anything up?

These, right away:

  • Create users
  • Get chat
  • Archive users

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Connecteam

Setup, permissions, and the limits of what Lyro can do inside Connecteam.

  • Yes. Get Chat lists the team chats and channels only when the Communications hub is on the Expert plan. On a lower plan that action will not return conversations, so Lyro answers from the scheduling, user, and forms data instead of implying chats are unavailable for a different reason.

  • Because the Forms API has to be enabled on the account before form definitions are exposed. An empty response usually means the API is switched off rather than that no forms exist, so that is the first thing to check before assuming Lyro cannot see them.

  • No. Archive Users deactivates one or more users by their unique IDs while keeping their records intact, which is why it is the offboarding step here. There is no delete-user action in this toolkit at all, so a leaver's history cannot be destroyed by accident.

  • Generate Upload URL returns a pre-signed, time-limited URL to upload against. The file goes straight from its source into Connecteam's storage rather than passing through the conversation, and the URL expires, so a link that leaks later is of no use to anyone.

Every action available in Connecteam

All 16 actions your agent can call on Connecteam, straight from the live MCP connection.

  • Archive users

    Archive one or more users by their unique IDs.

  • Create users

    Create multiple users in Connecteam.

  • Generate upload URL

    Generate a pre-signed URL for uploading a file.

  • Get chat

    Retrieve chat conversations.

  • Get custom field categories

    Retrieve all custom field categories.

  • Get custom fields

    Retrieve all custom fields associated with the account.

  • Get forms

    Retrieve all form definitions from Connecteam.

  • Get jobs

    Retrieve a list of job objects relevant to a specific instance ID.

  • Get performance indicators

    Retrieve the list of performance metric indicators.

  • Get policy types

    Retrieve available time-off policy types.

  • Get publishers

    Retrieve a list of all custom publishers.

  • Get schedulers

    Retrieve a list of job schedulers associated with the account.

  • Get smart groups

    Retrieve all smart groups associated with the account.

  • Get task boards

    Retrieve all task boards.

  • Get users

    Retrieve a list of all users associated with your account.

  • List me

    Retrieve account information including company name and company ID.

The tools Connecteam sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Async interviewarrow_outward

    Async interview

    Pulls interview responses with candidate details, updates job records after a role changes, and clears out jobs a finished round no longer needs.

  • Breathe HRarrow_outward

    Breathe HR

    Looks up current Breathe HR employee data and triggers updates directly from a Lyro conversation.

  • Gustoarrow_outward

    Gusto

    Answers pay stub and document requests, keeps time off policies current, sets new hires up with a job and pay schedule, and surfaces what is blocking payroll.

  • Remote retrievalarrow_outward

    Remote retrieval

    Quotes a device return, books the pickup as a return or a data-destruction recycle, and reports where an order stands.

  • Talenthrarrow_outward

    Talenthr

    Grants or revokes a TalentHR role permission directly from a Lyro conversation instead of a queued request.

  • Workdayarrow_outward

    Workday

    Reads absence balances and valid dates, files time-off requests, records title and job changes, and pulls interview feedback.

Browse every integration
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Ready to connect Connecteam?

Authorize the account and your agent has all 16 actions from the first conversation.

Connect ConnecteamTalk to sales
Connect ConnecteamTalk to sales
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