Altoviz

Altoviz MCP integration

Finds a customer by email, returns the invoice or receipt they are asking about, and drafts invoices, credit notes, and receipts when billing needs a correction.

Connect AltovizSee all integrations

67actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Find customer by email

    Lyro locates customer records in Altoviz using email address instantly. Support agents pull full customer context without delays to frame the conversation.

  • Update customer information

    Lyro modifies existing customer data during a support interaction. Customer records stay current and accurate as new information emerges mid-conversation.

  • Upload purchase invoice

    Lyro attaches purchase invoices from PDF or image files to customer records. Agents consolidate transaction history and supporting documents in one place.

See all 67 actions

How businesses use Altoviz + Lyro

Each card is one request a support team gets, and the Altoviz actions Lyro runs to close it.

  • Answer a billing question from the live ledger

    Lyro matches the person asking to their Altoviz customer record, finds the invoice they are querying, and reads back its status, totals, and dates rather than routing the question to finance.

    Find Customer by EmailFind Sale InvoicesGet Sale Invoice by ID

  • Raise a draft invoice, credit note, or receipt

    When a conversation ends in a purchase or a refund, Lyro creates the draft document in Altoviz and records the payment against it, leaving finance something to approve instead of a note to transcribe.

    Create Sale InvoiceCreate Sale CreditCreate Receipt

  • Keep customer and supplier records current

    Lyro updates billing details the moment a customer corrects them in chat, adds the new contact a company just named, and does the same on the supplier side so the next document goes to the right address.

    Update Customer InformationCreate ContactUpdate Supplier Information

  • Wire billing events into the rest of your stack

    Lyro registers an Altoviz webhook so events such as a settled receipt or a new credit note reach downstream automation in real time, lists what is already subscribed, and removes a hook once the workflow retires.

    Register WebhookList WebhooksUnregister Webhook

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Altoviz actions it has and picks the ones a request needs.

  1. 01

    Connect Altoviz

    Authorize the Altoviz account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Altoviz actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Altoviz · Lyro

Everything else about Altoviz

Setup, permissions, and the limits of what Lyro can do inside Altoviz.

  • No. Create Sale Invoice and Create Sale Credit both produce documents in draft status in Altoviz, so nothing is issued until someone on your team validates it. Once it is approved, Lyro can fetch the finished document with Download Sale Invoice PDF and send it into the conversation.

Every action available in Altoviz

All 67 actions your agent can call on Altoviz, straight from the live MCP connection.

  • Create contact

    Creates a new contact in the Altoviz system.

  • Create customer

    Creates a new customer in Altoviz.

  • Create customer family

    Creates a new customer family in Altoviz for categorizing and organizing customers into groups.

  • Create product

    Creates a new product in the Altoviz system.

  • Create product family

    Create a new product family in Altoviz.

  • Create receipt

    Creates a new receipt in the Altoviz system to record customer payments.

  • Create sale credit

    Creates a new draft credit note (avoir) in Altoviz.

  • Create sale invoice

    Creates a new draft sale invoice in Altoviz.

  • Delete colleague

    Delete a colleague from Altoviz.

  • Delete customer

    Delete a customer from Altoviz.

  • Delete customer family

    Delete a customer family from Altoviz.

  • Delete product

    This tool allows you to delete an existing product from Altoviz.

  • Delete product family

    Delete a product family from Altoviz.

  • Delete receipt

    Delete a receipt from Altoviz.

  • Delete draft sale credit

    Delete a draft credit from Altoviz.

  • Delete sale invoice

    Delete a draft sale invoice from Altoviz.

  • Delete sale quote

    Delete a sale quote from Altoviz.

  • Delete supplier

    Delete a supplier from Altoviz.

  • Download purchase invoice

    Download a purchase invoice as a PDF file from Altoviz.

  • Download sale credit PDF

    Download a sale credit as a PDF file from Altoviz.

  • Download sale invoice PDF

    Download a sale invoice as a PDF file from Altoviz.

  • Find contact by email

    This tool allows searching for contacts in Altoviz using an email address.

  • Find customer by email

    This tool allows you to find a customer in Altoviz by their email address.

  • Find product by number

    Search for a product in Altoviz by its product number/SKU.

  • Find product by number or internal ID

    Find a product in Altoviz by exact product number or internal ID.

  • Find receipt by internal ID

    Find receipts in Altoviz by customer internal ID.

  • Find sale credits

    Find sale credits in Altoviz.

  • Find sale invoices

    Find sale invoices in Altoviz.

  • Find sale quotes

    Find sale quotes in Altoviz.

  • Get classifications list

    This tool retrieves a list of classifications from the Altoviz platform.

The tools Altoviz sits next to

Same connection, same setup. Pick the next one your team already uses.

Browse every integration

Ready to connect Altoviz?

Authorize the account and your agent has all 67 actions from the first conversation.

Connect AltovizTalk to sales
Support agent working at a laptop next to the Lyro mascot