Why does Lyro say group when the Userflow UI says company?

Because the API does. Groups are called Companies in the Userflow interface, but every action here - Get A Group, List Groups, Create Or Update A Group, Remove A User From A Group - uses the groups terminology, so a group Lyro reports on is the company you see on screen.

What exactly does deleting a Userflow user remove?

Delete A User permanently removes that user's attributes, memberships, events, and flow history, while leaving the groups they belonged to intact. Delete A Group is the mirror image: the group and its attributes, memberships, and events go, and the users survive. Neither can be undone.

Is it safe for Lyro to retry a Userflow delete after a timeout?

Yes. Delete A User, Delete A Group, and Delete A Content Session are all idempotent and succeed even when the target no longer exists, so a retry will not error. The writes behave differently: Create Or Update actions merge attributes into whatever record is already there.

How does Lyro know which attributes Userflow is tracking?

List Attribute Definitions returns every attribute definition for users and groups, and List Event Definitions does the same for events. Both are created automatically the first time a new attribute or event is sent, so the lists reflect what your product has actually been sending rather than a maintained schema.

Userflow MCP integration

Syncs user and company records, tracks the events that unlock a step, reads how far someone got through a flow, and clears stalled sessions.

Connect Userflow See all integrations

18actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Create or update a user
Lyro creates or updates a user in Userflow for tracking. Agents sync new customers to product adoption immediately.
Track an event
Lyro records a custom event for a user for analytics. Agents log customer actions without manual tracking code.
Get a user
Lyro retrieves details of a specific user by ID. Agents check user behavior and attributes during support calls.

See all 18 actions

How businesses use Userflow + Lyro

Each card is one request a support team gets, and the Userflow actions Lyro runs to close it.

Sync the person and their company into Userflow
Lyro creates or updates a user by ID, merging attributes into an existing record rather than replacing it, does the same for the group Userflow shows as a company, and drops a stale membership.
Create Or Update A UserCreate Or Update A GroupRemove A User From A Group
Record the action that should trigger the next step
Lyro tracks a custom event against a user, a group, or both, so a tour or checklist waiting on that behaviour advances without anyone having to repeat the step inside the product.
Track An EventList Event DefinitionsList Attribute Definitions
See how far someone actually got
Lyro reads the content sessions tracking a user's journey through a flow, checklist, or launcher, including their progress and survey answers, so the answer rests on real onboarding data.
List Content SessionsGet A UserGet A Group
Report what onboarding content exists
Lyro lists the flows, checklists, and launchers available to start, opens one with its draft and published versions, and reads a version's survey questions or checklist tasks.
List ContentGet A Content ObjectGet A Content Version

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Userflow actions it has and picks the ones a request needs.

01
Connect Userflow
Authorize the Userflow account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Userflow actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Userflow · Lyro

Everything else about Userflow

Setup, permissions, and the limits of what Lyro can do inside Userflow.

Because the API does. Groups are called Companies in the Userflow interface, but every action here - Get A Group, List Groups, Create Or Update A Group, Remove A User From A Group - uses the groups terminology, so a group Lyro reports on is the company you see on screen.

Every action available in Userflow

All 18 actions your agent can call on Userflow, straight from the live MCP connection.

Create or update a group
Create a new group or update an existing group (also referred to as companies in the Userflow UI).
Create or update a user
Create a new user or update an existing user in Userflow.
Delete a content session
Permanently delete a content session including its associated progress and survey answers.
Delete a group
Permanently delete a group including all their attributes, memberships and events.
Delete a user
Permanently delete a user including all their attributes, memberships, events and flow history.
Get a content object
Retrieve details of a specific content object (flow, checklist, or launcher) by ID.
Get a content version
Retrieve details of a specific content version by ID.
Get a group
Retrieve details of a specific group (company) by group_id.
Get a user
Retrieve details of a specific user by user_id.
List attribute definitions
Retrieve all attribute definitions for users and groups tracked by Userflow.
List content
Retrieve all content (flows, checklists, and launchers) in your Userflow account.
List content sessions
Retrieve all content sessions tracking user interactions with content.
List content versions
Retrieve all versions of content including survey questions and checklist tasks.
List event definitions
Retrieve all event definitions tracked in Userflow.
List groups
Retrieve all groups (companies) in your Userflow account with pagination and filtering support.
List users
Retrieve a paginated list of all users.
Remove a user from a group
Remove a user from a group (group membership).
Track an event
Record a custom event for a user or group for analytics and personalization.