Can Lyro sell a ticket or look up someone's order?

No. This toolkit is built on Ticketmaster's Discovery API, which is read-only - event, venue, attraction, and classification lookups - plus Execute Season Ticketing Command for Archtics administration. Purchases and order history stay in Ticketmaster's own checkout and account pages.

Can Lyro show a customer where their seats actually are?

Yes. Get Section Map Image returns the section map for a specific event showing the venue layout, and can highlight particular sections or seats, so someone choosing between two price levels sees the difference rather than reading it.

How does Lyro handle a request like 'something for the kids this weekend'?

Through classifications. Get Classifications returns the hierarchical taxonomy of segments, genres, and subgenres such as Music, Sports, Arts and Theater, Family, and Film, and Search Events filters on classification, location, and date range, so a loose ask becomes a real query.

What is the Season Ticketing command for?

Execute Season Ticketing Command reaches Ticketmaster's Archtics season ticketing system for administrative tasks, account management, and event discovery. That is a separate surface from the Discovery API the rest of the toolkit uses, so Lyro only calls it for genuine season ticket administration.

Ticketmaster MCP integration

Searches events by location and date, returns venue and seating detail, and resolves artists and teams to their attraction records.

Connect Ticketmaster See all integrations

15actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

Get event details
Lyro retrieves detailed information about a specific event by ID. Support teams answer customer questions about dates, venues, and ticket availability instantly.
Search events
Lyro searches for events with filters by location, date, keywords, and classifications. Agents help customers discover relevant events without leaving the conversation.
Get venue details (enhanced)
Lyro retrieves comprehensive venue information by ID. Support provides seating maps, amenities, and accessibility details that customers need before purchasing.

See all 15 actions

How businesses use Ticketmaster + Lyro

Each card is one request a support team gets, and the Ticketmaster actions Lyro runs to close it.

Turn a vague ask into a shortlist of events
Lyro searches events by location, date range, keyword, and classification, autocompletes a half-remembered name, and pulls the full detail on whichever event the customer settles on.
Search EventsGet Advanced SuggestionsGet Event Details
Answer a venue and seating question
Lyro returns the venue's location, box office information, and images, and can produce the section map image for an event with specific sections or seats highlighted.
Get VenuesGet Venue DetailsGet Section Map Image
Follow an artist, team, or performer
Lyro resolves the name a customer gives to an attraction record, returns its detail with optional licensed content filtering, and finds the other attractions matching the same classification or country.
Get Ticketmaster AttractionsGet Attraction Details V2Get Event Images
Browse by category rather than by name
Lyro walks the segment, genre, and subgenre taxonomy so a request for family entertainment or arts and theatre becomes a filter on the event search rather than a keyword guess.
Get ClassificationsGet Segment DetailsGet Genre Details

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Ticketmaster actions it has and picks the ones a request needs.

01
Connect Ticketmaster
Authorize the Ticketmaster account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Ticketmaster actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Ticketmaster · Lyro

Everything else about Ticketmaster

Setup, permissions, and the limits of what Lyro can do inside Ticketmaster.

No. This toolkit is built on Ticketmaster's Discovery API, which is read-only - event, venue, attraction, and classification lookups - plus Execute Season Ticketing Command for Archtics administration. Purchases and order history stay in Ticketmaster's own checkout and account pages.

Every action available in Ticketmaster

All 15 actions your agent can call on Ticketmaster, straight from the live MCP connection.

Execute season ticketing command
Execute Season Ticketing API commands for ticket management operations.
Get attraction details v2
Retrieve detailed information about a specific attraction by ID from Ticketmaster Discovery API v2.
Get ticketmaster attractions
Retrieve a list of attractions.
Get classification details
Retrieve detailed information about a specific classification.
Get classifications
Retrieves event classifications from Ticketmaster's Discovery API.
Get event details
Retrieve detailed information about a specific event by ID.
Get event images
Retrieve images for a specific event by ID.
Search events
Search for events on Ticketmaster using various filters including location, date range, keywords, classifications, and more.
Get genre details
Retrieve detailed information about a specific genre.
Get section map image
Retrieve the section map image for an event showing venue layout.
Get segment details
Retrieve detailed information about a specific Ticketmaster event segment, including all associated genres and subgenres.
Get subgenre details
Retrieve detailed information about a specific subgenre.
Get advanced suggestions
Get advanced auto-complete search suggestions from Ticketmaster's Discovery API.
Get venue details (enhanced)
Retrieve comprehensive details about a specific venue by ID.
Get venues
Retrieve a list of venues based on specified criteria.