• TidioReply faster to tickets across all channels
  • LyroHire AI to handle customer servicecheck
  • Hubi AIRun on-brand marketing with an AI coworker
  • LabsTidio LabsGet a custom AI solution built by experts
  • Master AgentOrchestrates every channel
  • AI Voice AgentResolves calls on its own
  • Lyro for Zendesk
  • Lyro for Freshdesk
  • Lyro for Salesforce
  • Lyro for HubSpot
Browse all integrationsarrow_forward
  • Borrowell83% resolved
  • GameBoost86% automated
  • Cove Smart70% self-service
  • Secureframe59% automated
See all customer storiesarrow_forward
  • AI in E-Commerce in 2026Free report on the new shopping funnel
  • Shadow AIFree report on the hidden AI habit
  • AI in Insurance in 2026Free report on AI in insurance
See all reportsarrow_forward
  • Features
  • Pricing
Talk to salesGet started
Lyro wordmark

Product

  • Features
  • Master Agent
  • AI Voice Agent
  • Integrations
  • Pricing
  • Copilot

Resources

  • Blog
  • Customer Stories
  • Reports
  • AI in Ecommerce Report
  • Docs

Company

  • Contact
  • Book a Demo

Legal

  • Privacy Policy
  • Terms of Service
  • Data Processing Agreement

4.7/5on G2G2 logo

SOC 2 Type II · GDPR · CCPA

© 2026 Lyro by Tidio. All rights reserved.

Textrazor

Textrazor MCP integration

Classifies incoming text into taxonomy categories, extracts named entities with confidence scores, and maintains the classifiers behind both.

Connect TextrazorSee all integrations

6actions available

  1. Home/
  2. Integrations/
  3. Textrazor

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Analyze content with textrazor

    Lyro runs a full content analysis covering entities, intent, and meaning in a single call. Your team gets complete context on customer inquiries without running separate extraction tools.

  • Extract named entities from text

    Lyro pulls out names, locations, organizations, and other key entities from customer messages automatically. Your team instantly spots the important details buried in customer text.

  • Classify text

    Lyro sorts customer inquiries into predefined categories in real-time for smart routing. Your team routes tickets to the right department without manual triage.

See all 6 actions

How businesses use Textrazor + Lyro

Each card is one request a support team gets, and the Textrazor actions Lyro runs to close it.

  • alt_route

    Route a message by what it is actually about

    Lyro classifies the text against a built-in taxonomy such as IAB Content Taxonomy 3.0 or IPTC Media Topics and reads back the categories with their confidence scores, so routing follows the subject rather than a keyword.

    Classify TextAnalyze Content With TextRazorGet Account Information
  • search

    Pull the names out of a block of text

    Lyro extracts the people, places, and companies mentioned, each with a type, confidence score, and relevance score, and applies thresholds to both so only the meaningful entities reach the answer.

    Extract Named Entities From TextAnalyze Content With TextRazorClassify Text
  • storage

    Teach TextRazor your own categories and terms

    Lyro creates and updates custom classification categories and maintains entity dictionaries of domain terms, so later analysis recognises product names and internal language the built-in taxonomies miss.

    Manage Custom ClassifiersDictionary ManagerExtract Named Entities From Text
  • insights

    Check plan headroom before a large batch

    Lyro reads the account's subscription plan, concurrent request limit, and daily usage, so a long classification run is measured against the remaining allowance before it starts.

    Get Account InformationClassify TextManage Custom Classifiers

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Textrazor actions it has and picks the ones a request needs.

  1. 01

    Connect Textrazor

    Authorize the Textrazor account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Textrazor actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free

Textrazor · Lyro

What can you do in Textrazor without me setting anything up?

These, right away:

  • Get account information
  • Classify text
  • Manage custom classifiers

Great, let's start with the first one.

Ask Lyro anything...

FAQ

Everything else about Textrazor

Setup, permissions, and the limits of what Lyro can do inside Textrazor.

  • Classify Text ships with built-in classifiers including textrazor_iab for IAB QAG segments, textrazor_iab_content_taxonomy_3.0 from 2022, and textrazor_mediatopics_2023Q1 for IPTC Media Topics, plus other versions of those taxonomies. Lyro can also target a custom classifier you built through Manage Custom Classifiers.

  • The API returns entities generously by default. Each one carries a relevanceScore and a confidenceScore, so Lyro filters on both thresholds and keeps only the entities that are actually significant to the text instead of every possible match.

  • Get Account Information returns the account object with the current subscription plan, concurrent request limits, and daily usage. Lyro can read it before a batch, which matters because concurrency is capped at the plan level rather than per request.

  • No. Analyze Content With TextRazor combines multiple extractors in a single API call, so classification and entity extraction can come back from one request rather than several. That keeps the call count down against a concurrency-limited plan.

Every action available in Textrazor

All 6 actions your agent can call on Textrazor, straight from the live MCP connection.

  • Get account information

    This tool retrieves comprehensive information about a TextRazor account, providing essential details about the account's status, usage, and limits.

  • Classify text

    This tool will classify text into predefined categories using TextRazor's classification capabilities.

  • Manage custom classifiers

    This tool manages custom classifiers in TextRazor, allowing users to create, update, and manage custom classification categories.

  • Dictionary manager

    Manage custom entity dictionaries in TextRazor for enhanced named entity recognition.

  • Extract named entities from text

    Extract named entities (people, places, companies, etc.) from text using TextRazor's entity extraction API.

  • Analyze content with textrazor

    A comprehensive content analysis tool that combines multiple TextRazor extractors to perform a complete analysis of the input text.

The tools Textrazor sits next to

Same connection, same setup. Pick the next one your team already uses.

  • Botpressarrow_outward

    Botpress

    Attributes workspace usage to individual bots, provisions workspaces and integrations, updates workflows, and drives runtime conversations.

  • Entelligencearrow_outward

    Entelligence

    Registers a GitHub repository for analysis and answers plain-language questions about its architecture, functionality, and dependencies.

  • Kagglearrow_outward

    Kaggle

    Searches datasets, models, and competitions, publishes and versions datasets, pulls notebook code and output, and files competition entries.

  • Openaiarrow_outward

    Openai

    Reports on running batch and fine-tuning jobs, maintains and searches vector stores, transcribes or voices audio, and runs moderation and evals.

  • Semanticscholararrow_outward

    Semanticscholar

    Finds papers by title, topic, or text snippet, traces citations and references, and profiles authors with their publication metrics.

  • Writerarrow_outward

    Writer

    Queries a knowledge graph for grounded answers, uploads and indexes new documents into it, and unlinks the files that have gone out of date.

Browse every integration
Support agent working at a laptop next to the Lyro mascot

Ready to connect Textrazor?

Authorize the account and your agent has all 6 actions from the first conversation.

Connect TextrazorTalk to sales
Connect TextrazorTalk to sales
Support agent working at a laptop next to the Lyro mascot