Synthflow.ai

Synthflow.ai MCP integration

Reviews past calls, places outbound voice calls, keeps assistant knowledge bases current, and runs simulation suites before a change goes live.

79actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create a contact

    Lyro creates contacts in Synthflow instantly during conversations. Your team onboards people without manual data entry.

  • Make a voice call

    Lyro initiates real-time voice calls through Synthflow's AI agent. Your team connects directly without dialing or transfers.

  • List call history

    Lyro pulls call logs and outcomes from Synthflow immediately. Your team reviews interaction history without searching transcripts.

See all 79 actions

How businesses use Synthflow.ai + Lyro

Each card is one request a support team gets, and the Synthflow.ai actions Lyro runs to close it.

  • Answer a question about a call that already happened

    Lyro finds the call in the history, opens it for the detail of what was said and how it ended, and pulls the contact record behind it, so a follow-up starts from the call rather than from scratch.

    List Call HistoryGet Phone Call DetailsGet Contact Details
  • Place an outbound call from the conversation

    Lyro checks which numbers are available to dial from, creates the contact if they are new, and starts the voice call, so a request that needs a phone conversation gets one immediately.

    Get Phone NumbersCreate a ContactMake a Voice Call
  • Keep the assistant's knowledge current

    Lyro creates the knowledge base, adds the document that answers a question callers keep asking, and attaches it to the assistant that needs it, so the voice agent stops giving an out-of-date answer.

    Create Knowledge BaseAdd Document to Knowledge Base SourceAttach Knowledge Base to Agent
  • Test a change before a real caller hears it

    Lyro adds the case that broke last time to a simulation suite, runs the suite against the assistant, and reports which sessions passed, so a configuration change is proven before it goes live.

    Create Simulation CaseExecute Simulation SuiteList Simulation Sessions

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Synthflow.ai actions it has and picks the ones a request needs.

  1. 01

    Connect Synthflow.ai

    Authorize the Synthflow.ai account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Synthflow.ai actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Synthflow.ai · Lyro

Everything else about Synthflow.ai

Setup, permissions, and the limits of what Lyro can do inside Synthflow.ai.

  • Lyro resolves the chat, email, and messaging side and hands anything it cannot resolve to a human agent with the full history attached. With Synthflow.ai connected it also reaches the voice side: List call history and Get phone call details bring what happened on the phone into the same thread, and Make a voice call starts one when writing is not enough.

Every action available in Synthflow.ai

All 79 actions your agent can call on Synthflow.ai, straight from the live MCP connection.

  • Add document to knowledge base source

    Add a document to a knowledge base source.

  • Attach actions to agent

    Attach one or more actions to an agent.

  • Attach contact to memory store

    Attach a contact to a memory store.

  • Attach knowledge base to agent

    Attach a knowledge base to an agent.

  • Attach memory store to agent

    Attach a memory store to an agent.

  • Create action

    Create a new action in Synthflow AI.

  • Create assistant

    Create a new assistant.

  • Create a contact

    Create a new contact in Synthflow AI.

  • Create knowledge base

    Create a new knowledge base and return its ID.

  • Create memory store

    Create a new memory store.

  • Create phone book

    Create a new phone book.

  • Create phone book entry

    Create a phone book entry.

  • Create simulation case

    Create a new simulation case.

  • Create a simulation scenario

    Create a new simulation scenario.

  • Create a new simulation suite

    Create a new simulation suite attached to a specific agent.

  • Create a new team

    Create a new team.

  • Delete an action

    Delete an existing action.

  • Delete an assistant

    Delete an existing AI assistant.

  • Delete a chat session

    Delete a chat session.

  • Delete a contact

    Delete an existing contact.

  • Delete knowledge base

    Delete an existing knowledge base.

  • Delete a knowledge base source

    Delete a source from a knowledge base.

  • Delete a memory store

    Delete a memory store.

  • Delete a phone book

    Delete an existing phone book.

  • Delete a phone book entry

    Delete a phone book entry.

  • Delete a simulation case

    Delete a simulation case by ID.

  • Delete a simulation scenario

    Delete an existing simulation scenario.

  • Delete a simulation suite

    Delete a simulation suite by ID.

  • Delete a subaccount

    Delete an existing subaccount.

  • Delete a team

    Delete an existing team.

Ready to connect Synthflow.ai?

Authorize the account and your agent has all 79 actions from the first conversation.

Support agent working at a laptop next to the Lyro mascot