Rootly MCP integration
Pulls full incident detail, updates status and severity as things develop, and tracks the action items an incident leaves behind.
6actions available
Three actions you can hand over today
Every action runs live through MCP. Nothing to build, nothing to maintain.
Update incident
Lyro updates Rootly incident fields in real time during resolution. Your team tracks incident progress without returning to the incident platform.
Delete action item
Lyro removes completed action items from Rootly automatically. Your team keeps incident follow-ups clean without manual cleanup.
Get incident details
Lyro pulls full incident information from Rootly instantly. Support teams review context and history without switching windows.
How businesses use Rootly + Lyro
Each card is one request a support team gets, and the Rootly actions Lyro runs to close it.
Answer where an incident stands right now
Lyro reads the incident with its related services, environments, and events attached, then lists the open action items, so a status question gets the live record instead of a stale channel summary.
Get Incident DetailsList Action ItemsGet Action Item DetailsMove status and severity as the picture changes
As new information arrives, Lyro updates the incident's status, severity, title, and affected services on the record itself rather than leaving the correction buried in a thread.
Update IncidentGet Incident DetailsList Action ItemsFind where a follow-up is actually being worked
Action item detail carries the links out to Jira, GitHub, Linear, Asana, and the rest, so Lyro answers who owns a follow-up and which tracker it lives in without a hunt.
Get Action Item DetailsList Action ItemsGet Incident DetailsClear the records a drill or a test left behind
Lyro confirms an incident is the test one, then removes it and the action items it spawned, keeping the postmortem review set to real events only.
Get Incident DetailsDelete Action ItemDelete Incident
How it works
Get started in 3 steps
Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Rootly actions it has and picks the ones a request needs.
Connect Rootly
Authorize the Rootly account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Rootly actions that close it and chains as many as the request needs.
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free
Rootly · Lyro
What can you do in Rootly without me setting anything up?
These, right away:
- Get action item details
- Delete action item
- Delete incident
Great, let's start with the first one.
FAQ
Everything else about Rootly
Setup, permissions, and the limits of what Lyro can do inside Rootly.
No. This toolkit reads, updates, and deletes incidents and action items, but there is no create-incident action, so declaring one still happens through Rootly's own workflows. Once it exists, Lyro can update status, severity, services, and environments on it.
Every action available in Rootly
All 6 actions your agent can call on Rootly, straight from the live MCP connection.
Delete action item
This tool allows for the deletion of a specific action item in Rootly.
Delete incident
Delete an incident in Rootly by ID.
Get action item details
Retrieves detailed information about a specific action item by its ID from Rootly.
Get incident details
Retrieve full details for a single Rootly incident by ID.
List action items
This tool retrieves a list of all action items for an organization in Rootly.
Update incident
Update fields on an existing Rootly incident by ID.
The tools Rootly sits next to
Same connection, same setup. Pick the next one your team already uses.
Backendless
Queries app tables, registers users and starts password recovery, reorganises file storage, and schedules server-side timers and channel messages.
Codeinterpreter
Spins up a Python sandbox, uploads files into it, runs code or shell commands, and returns the file that comes out.
Emailable
Verifies an address the moment it is given, pushes a full list through as one batch, and follows the job until its results are ready.
Mailboxlayer
Validates an email address on the spot - syntax, domain, and SMTP - right inside the conversation.
Rocketadmin
Finds the right table, reads a row by primary key or filter, writes the correction back, and exports a filtered table as CSV.
Turbot pipes
Runs workspace SQL and reads the rows back, triggers Flowpipe pipelines and returns their logs, tests cloud connections, and pulls the workspace audit trail.
Ready to connect Rootly?
Authorize the account and your agent has all 6 actions from the first conversation.