Instagram

Instagram MCP integration

Replies in DM threads, answers and moderates comments, publishes posts and carousels, and reports how each one performed.

Connect InstagramSee all integrations

29actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Send text message

    Lyro sends a direct message reply to an Instagram customer inside an existing conversation. A shopper gets an instant answer on the same app they messaged from, instead of waiting for someone to switch tools.

  • Get conversation

    Lyro pulls up the details of a specific Instagram DM conversation, including who's involved. An agent picking up a chat sees the full context right away instead of scrolling back through messages.

  • Mark seen

    Lyro marks incoming Instagram messages as read once a conversation is handled. Customers see their message was seen, and the support queue stays accurate without anyone toggling a switch by hand.

See all 29 actions

How businesses use Instagram + Lyro

Each card is one request a support team gets, and the Instagram actions Lyro runs to close it.

  • Handle the DM inbox as conversations, not notifications

    Lyro lists open conversations, reads the messages in a thread to get the full context, then answers in that thread and marks the customer's message as seen.

    List All ConversationsList All MessagesSend Text Message

  • Answer the question left under the post

    Lyro pulls the comments on a piece of media, replies to the ones that are real questions, and deletes spam your account owns so the thread under a post stays usable.

    Get IG Media CommentsPost IG Comment RepliesDelete Comment

  • Publish a post or carousel end to end

    Lyro creates the media container, assembles a multi-image carousel when a single frame is not enough, and publishes it once Instagram finishes processing the upload.

    Post IG User MediaCreate Carousel ContainerPublish IG User Media

  • Report what a post actually did

    Lyro reads per-post metrics, account-level reach and profile views, and the media where other accounts tagged you, so a performance question is answered from Instagram's own numbers.

    Get IG Media InsightsGet User InsightsGet IG User Tags

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Instagram actions it has and picks the ones a request needs.

  1. 01

    Connect Instagram

    Authorize the Instagram account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Instagram actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Instagram · Lyro

Everything else about Instagram

Setup, permissions, and the limits of what Lyro can do inside Instagram.

  • No. Get User Info, Get User Insights and the DM actions all require an Instagram Business or Creator account with messaging enabled, connected to a Facebook Page. A personal account cannot expose conversations or insights through the API at all.

Every action available in Instagram

All 29 actions your agent can call on Instagram, straight from the live MCP connection.

  • Create carousel container

    Create a draft carousel post with multiple images/videos before publishing.

  • Delete comment

    Delete a comment on Instagram media.

  • Delete messenger profile

    Delete messenger profile settings for an Instagram account.

  • Get conversation

    Get details about a specific Instagram DM conversation (participants, etc).

  • Get ig comment replies

    Get replies to a specific Instagram comment.

  • Get instagram media

    Get a published Instagram Media object (photo, video, story, reel, or carousel).

  • Get ig media children

    Get media objects (images/videos) that are children of an Instagram carousel/album post.

  • Get ig media comments

    Retrieve comments on an Instagram media object.

  • Get ig media insights

    Get insights and metrics for Instagram media objects (photos, videos, reels, carousel albums).

  • Get ig user content publishing limit

    Get an Instagram Business Account's current content publishing usage.

  • Get ig user live media

    Get live media objects during an active Instagram broadcast.

  • Get ig user media

    Get Instagram user's media collection (posts, photos, videos, reels, carousels).

  • Get ig user stories

    Get active story media objects for an Instagram Business or Creator account.

  • Get ig user tags

    Get Instagram media where the user has been tagged by other users.

  • Get messenger profile

    Get the messenger profile settings for an Instagram account.

  • Get page conversations

    Get Instagram conversations for a Page connected to an Instagram Business account.

  • Get user info

    Get Instagram Business Account info including profile details and statistics.

  • Get user insights

    Get Instagram account-level insights and analytics (profile views, reach, follower count, etc.).

  • List all conversations

    List all Instagram DM conversations for the authenticated user.

  • List all messages

    List all messages from a specific Instagram DM conversation.

  • Mark seen

    Mark Instagram DM messages as read/seen for a specific user.

  • Post ig comment replies

    Create a reply to an Instagram comment.

  • Post ig media comments

    Create a comment on an Instagram media object.

  • Post ig user media

    Create a media container for Instagram posts.

  • Publish ig user media

    Publish a media container to an Instagram Business account.

  • Reply to ig user mentions

    Reply to a mention of your Instagram Business or Creator account.

  • Send image

    Send an image via Instagram DM to a specific user.

  • Send text message

    Send a text message to an Instagram user via DM in an existing conversation.

  • Update messenger profile

    Update the messenger profile settings for an Instagram account.

The tools Instagram sits next to

Same connection, same setup. Pick the next one your team already uses.

Browse every integration

Ready to connect Instagram?

Authorize the account and your agent has all 29 actions from the first conversation.

Connect InstagramTalk to sales
Support agent working at a laptop next to the Lyro mascot