Better stack

Better stack MCP integration

Checks whether a service is actually up, acknowledges and escalates open incidents, publishes status page updates, and maintains the on-call rota.

117actions available

Three actions you can hand over today

Every action runs live through MCP. Nothing to build, nothing to maintain.

  • Create incident comment

    Lyro adds notes to an ongoing incident in Better Stack during support conversations with customers. On-call teams stay informed without context-switching to a separate incident platform.

  • Escalate incident

    Lyro escalates a critical outage to the right team or on-call engineer within seconds. Response times shrink because escalations reach people immediately instead of waiting for ticket triage.

  • Resolve incident

    Lyro marks an incident resolved in Better Stack once the customer confirms the problem is fixed. Status updates propagate instantly, so follow-up work and post-mortems start right away.

See all 117 actions

How businesses use Better stack + Lyro

Each card is one request a support team gets, and the Better stack actions Lyro runs to close it.

  • Say whether a service is actually up

    Lyro opens the monitor behind the service in question, reads its availability over the period being asked about, and checks response times, so a customer reporting a problem is told what the checks show.

    Get MonitorGet Monitor AvailabilityGet Monitor Response Times
  • Work an incident from acknowledge to resolve

    Lyro acknowledges the open incident so responders know it is seen, escalates it when nobody picks it up, and resolves it once the checks recover, leaving a comment at each step.

    Acknowledge IncidentEscalate IncidentResolve Incident
  • Tell customers what is happening

    Lyro publishes the status page report, posts each update as the picture changes, and switches the affected resource's state, so customers stop asking whether anyone has noticed yet.

    Create Status Page ReportCreate Status UpdateUpdate Status Page Resource
  • Keep the on-call rota and its policies current

    Lyro creates or updates the on-call schedule, adjusts the escalation policy behind it, and reads the upcoming rota events, so the person paged at three in the morning is the one who should be.

    Create On-Call ScheduleUpdate Escalation PolicyList On-Call Schedule Events

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Better stack actions it has and picks the ones a request needs.

  1. 01

    Connect Better stack

    Authorize the Better stack account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.

  2. 02

    Tell your agent what you need

    Describe the job the way you would hand it to a teammate. Lyro maps it to the Better stack actions that close it and chains as many as the request needs.

  3. 03

    Watch it work

    The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.

    Get started free
Better stack · Lyro

Everything else about Better stack

Setup, permissions, and the limits of what Lyro can do inside Better stack.

  • A monitor checks a service from the outside, a heartbeat waits for a job to check in. Create Heartbeat, Get Heartbeat Availability, and List Heartbeats cover the second kind, so Lyro can flag that a nightly job silently stopped running, which a URL uptime check would never notice.

Every action available in Better stack

All 117 actions your agent can call on Better stack, straight from the live MCP connection.

  • Acknowledge incident

    Acknowledge an ongoing incident.

  • Create escalation policy

    Creates a new escalation policy for incident management.

  • Create heartbeat

    Create a new heartbeat monitor for cron jobs and scheduled tasks.

  • Create heartbeat group

    Create a new heartbeat group.

  • Create incident

    Create a new incident and alert the on-call person.

  • Create incident comment

    Create a new comment on an incident.

  • Create metadata

    Create or update a metadata record for a resource.

  • Create monitor

    Create a new uptime monitor for a URL or service.

  • Create monitor group

    Create a new monitor group.

  • Create on-call schedule

    Create a new on-call schedule.

  • Create outgoing webhook integration

    Create a new outgoing webhook integration.

  • Create escalation policy group

    Create a new escalation policy group.

  • Create source group

    Create a new source group.

  • Create status page group

    Create a new status page group.

  • Create status page report

    Create a new status page report (incident or maintenance).

  • Create status page resource

    Create a new status page resource.

  • Create status page section

    Create a new section on a status page.

  • Create status update

    Create a new status update for an existing status report.

  • Create severity level

    Create a new severity level (urgency) for incident management.

  • Create urgency group

    Create a new urgency group (severity group) for incident categorization.

  • Delete escalation policy

    Delete an escalation policy by ID.

  • Delete heartbeat

    Permanently delete a heartbeat by ID.

  • Delete heartbeat group

    Permanently delete a heartbeat group by ID.

  • Delete incident

    Permanently delete an existing incident by ID.

  • Delete incident comment

    Delete an existing comment from an incident.

  • Delete monitor

    Permanently delete a monitor by ID from Better Stack Uptime.

  • Delete monitor group

    Permanently delete a monitor group by ID from Better Stack Uptime.

  • Delete on-call schedule

    Permanently delete an on-call schedule by ID.

  • Delete outgoing webhook integration

    Delete an outgoing webhook integration by ID.

  • Delete escalation policy group

    Delete an escalation policy group by ID.

Ready to connect Better stack?

Authorize the account and your agent has all 117 actions from the first conversation.

Support agent working at a laptop next to the Lyro mascot