What Basecamp data can Lyro see once it's connected?

Only what the connected Basecamp account grants access to. Lyro uses that connection to look up current data and trigger updates - it does not have any access to Basecamp beyond what the account authorization covers.

What happens if Lyro can't complete a Basecamp update?

If a Basecamp update can't be completed, Lyro does not guess or fake success. It says so in the conversation and can hand off to a teammate with the full conversation history, the same way it does for anything else it can't resolve.

Can Lyro check Basecamp alongside other connected tools in the same conversation?

Yes. Each integration connects independently, so a Basecamp lookup can happen as one step in a conversation that also touches other tools Lyro is connected to.

How is this different from just opening Basecamp directly?

It is the same underlying data and update actions, just surfaced inside the conversation instead of requiring a separate login and tab. Lyro only exposes what its Basecamp connection can do: look up data and trigger updates.

Basecamp MCP integration

Pulls current Basecamp project status into the conversation and triggers updates on request.

Connect Basecamp See all integrations

3actions available

What your agent can do with Basecamp

Every action runs live through MCP. Nothing to build, nothing to maintain.

Look up Basecamp data
Lyro retrieves project and task information from Basecamp to answer questions about work status and team progress. Agents see current context without leaving the conversation to check a separate system.
Trigger a Basecamp update
Lyro creates tasks, updates project milestones, or records decisions directly in Basecamp during a support chat. Changes sync immediately, so no one needs to manually re-enter information later.

How businesses use Basecamp + Lyro

Each card is one request a support team gets, and the Basecamp actions Lyro runs to close it.

Answer a project status question
When someone asks about a Basecamp project mid-conversation, Lyro looks up the current data and answers with what is actually in the account.
Connect Basecamp AccountLook Up Basecamp Data
Log an update without switching tools
Once a change is agreed in the conversation, Lyro triggers the matching Basecamp update instead of asking someone to enter it later.
Look Up Basecamp DataTrigger Basecamp Update
Check before changing anything
Lyro can look up the current Basecamp record first and only trigger an update once the details match what was discussed.
Connect Basecamp AccountLook Up Basecamp DataTrigger Basecamp Update
Fold a Basecamp check into a bigger request
When a request involves more than Basecamp, Lyro can look up the relevant project data as one step and still handle the rest of the conversation itself.
Look Up Basecamp DataTrigger Basecamp Update

How it works

Get started in 3 steps

Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Lyro reads the Basecamp actions it has and picks the ones a request needs.

01
Connect Basecamp
Authorize the Basecamp account your team already uses — one consent screen, no API keys, no mapping tables. Lyro can only do what you granted that account, and you can disconnect it at any time.
02
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Lyro maps it to the Basecamp actions that close it and chains as many as the request needs.
03
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free

Basecamp · Lyro

Everything else about Basecamp

Setup, permissions, and the limits of what Lyro can do inside Basecamp.

Only what the connected Basecamp account grants access to. Lyro uses that connection to look up current data and trigger updates - it does not have any access to Basecamp beyond what the account authorization covers.